# Tavelli Co
> Tavelli Co., Inc. brings 30+ years of expertise in debt collection and receivables management. Explore blogs on B2B, medical, and commercial debt. Call (707) 509-5565.
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## Pages
- [Thank you for contacting us!](https://www.tavellico.com/thank-you-request-free-quote/): We have received your email and will reply as quickly as possible.
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- [Business
Debt Collection](https://www.tavellico.com/business-debt-collection/): Tavelli Co., Inc. is a debt collection agency that serves Santa Rosa, Marin County, Irvine, and all of California. We specialize in B2B debt commercial collections and resolution. Call (707) 509-5565.
- [Terms of Service](https://www.tavellico.com/terms-of-service/): Explore Tavellico's terms of service. Clear guidelines for a seamless experience. Join us now and enjoy hassle-free travel.
- [Intake Form](https://www.tavellico.com/clientintakeform/): Tavelli Co., Inc. is a family-owned and operated business with over 37 years of unparalleled experience in the debt collection and receivables management industry. We pride ourselves on achieving the right balance between getting clients paid and being empathetic to debtor circumstances.
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with Robert Tavelli](https://www.tavellico.com/consulting/): Robert Tavelli, the Founder and CEO of Tavelli Co., has over 30 years of experience in training and education, including teaching credit granting and proper collection procedures.Call (707) 509-5565.
- [Medical
Debt Collection](https://www.tavellico.com/medical-debt-collection/): Tavelli Co., Inc. is a third-party medical debt collection agency serving Santa Rosa, Sonoma County, Northern, and Southern California. call (707) 509-5565.
- [Contact Us](https://www.tavellico.com/contact/): We pride ourselves on achieving the right balance between getting clients paid and being empathetic to debtors. Let Tavelli Co., Inc.'s experts boost your business success. Call (707) 509-5565.
- [Questions](https://www.tavellico.com/faq/): Find answers to the most frequently asked questions about debt collection and accounts receivable. If you don't find the answer to your question, give us a call at (707) 509-5565.
- [Resources](https://www.tavellico.com/news-and-resources/): Tavelli Co., Inc. brings 30+ years of expertise in debt collection and receivables management. Explore blogs on B2B, medical, and commercial debt. Call (707) 509-5565.
- [About Tavelli Co., Inc.](https://www.tavellico.com/leadership/): Tavelli Co., located in Santa Rosa, CA, has over 37 years of unparalleled experience in the debt collection and receivables management industry. Schedule a consultation by calling (707) 509-5565.
- [Home](https://www.tavellico.com/): Tavelli Co., Inc. is a professional debt collection agency serving across Santa Rosa, San Diego, Los Angeles, and Irvine, CA. balancing client results with debtor empathy.
- [Privacy Policy](https://www.tavellico.com/privacy-policy/): Discover how Tavellico prioritizes your privacy. Our comprehensive privacy policy ensures your data is protected. Learn more about our commitment today.
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## Posts
- [Why Clinging to Overdue B2B Payments Could Cost You More Than You Think](https://www.tavellico.com/why-clinging-to-overdue-b2b-payments-could-cost-you-more-than-you-think/): Learn why acting fast on unpaid invoices protects your business and how debt collection training in California can help! Call Tavelli Co. at (707) 509-5565
- [A Culture That Cares: How Tavelli Co. Built a Thriving, Uplifting Workplace in a Challenging Industry](https://www.tavellico.com/a-culture-that-cares-how-tavelli-co-built-a-thriving-uplifting-workplace-in-a-challenging-industry/): Discover how Tavelli Co. fosters a thriving, values-driven workplace. Need a debt collection agency in San Rafael? Call Tavelli Co. today: (707) 509-5565.
- [Millions Recovered: 4 Reasons Why Skilled Trades Partner with Tavelli Co.](https://www.tavellico.com/millions-recovered-4-reasons-why-skilled-trades-partner-with-tavelli-co/): Learn why trades trust Tavelli Co. for effective and efficient receivables recovery. For San Rafael debt collection assistance call us today at (707) 509-5565
- [Bringing Promises to Life: How We View Marketing and Sales](https://www.tavellico.com/bringing-promises-to-life-how-we-view-marketing-and-sales/): Learn how Tavelli Co. aligns its sales promises with client experience. For commercial collections assistance in California call Tavelli Co.: (707) 509-5565
- [7 Essential Attributes of a Tavelli Co. Client](https://www.tavellico.com/7-essential-attributes-of-a-tavelli-co-client/): Discover the key traits of an ideal Tavelli Co. client. Learn how to improve recovery rates with expert debt collections services in Northern and Southern California. Contact us today.
- [Why Tavelli Co. is a wise choice for B2B Accounts Receivable Management!](https://www.tavellico.com/why-tavelli-co-is-a-wise-choice-for-b2b-accounts-receivable-management/): Tavelli Co. brings decades of expertise to B2B accounts receivable management. Serving Santa Rosa, Los Angeles, Irvine, and beyond, we deliver professional debt collection solutions.
- [Why We Are Staying While Others May Leave (Please Read)](https://www.tavellico.com/why-we-are-staying-while-others-may-leave-please-read/): Discover why Tavelli Co., a trusted debt collection agency, continues to collect medical and dental debt while others step away. Learn about our approach and commitment to clients.
- [Everyone Already Knows– A Peek Through the Looking-Glass](https://www.tavellico.com/everyone-already-knows-a-peek-through-the-looking-glass/): Discover how Tavelli Co. redefines debt collection with efficiency, professionalism, and unmatched service. Learn what sets us apart in San Diego and beyond.
- [Welcoming New Partnerships: First Party Accounts Receivable Management Opportunity](https://www.tavellico.com/welcoming-new-partnerships-first-party-accounts-receivable-management-opportunity/): Discover new partnership opportunities with Tavelli Co. for first-party accounts receivable management. Trusted across California, we streamline your processes. Call (707) 509-5565.
- [The Tavelli Co. Ethos – “Defining What We Value”](https://www.tavellico.com/the-tavelli-co-ethos-defining-what-we-value/): Discover how Tavelli Co., a Sonoma County collection agency, fosters a thriving workplace built on encouragement, collaboration, and growth, helping both employees and clients succeed.
- [Every Communication is a Marketing Opportunity for our Brand](https://www.tavellico.com/every-communication-is-a-marketing-opportunity-for-our-brand/): Explore how communication enhances our brand at Tavelli Co., transforming debt collection into positive consumer experiences. Call (707) 509-5565.
- [The Surprising Truth Behind the Accounts Receivable Management Industry](https://www.tavellico.com/the-surprising-truth-behind-the-accounts-receivable-management-industry/): Discover the critical role of Accounts Receivable Management in reducing costs and maintaining financial stability. Learn how agencies like ours contribute to the economy.
- [Hometown Brands, Hometown Agency, Hometown Legacy](https://www.tavellico.com/hometown-brands-hometown-agency-hometown-legacy/): Discover Tavelli Co.'s commitment to quality and community as a trusted collection agency in Sonoma County. Rely on our integrity and service. Call (707) 509-5565!
- [What We are Best Known For – Quick Response Times & More…](https://www.tavellico.com/what-we-are-best-known-for-quick-response-times-more/): At Tavelli Co., we excel in quick responses, exceptional service, and a skilled, client-focused team. Discover how our professionalism sets us apart. Call (707) 509-5565.
- [Finding the Right Collection Agency: Balancing Size and Scope](https://www.tavellico.com/finding-the-right-collection-agency-balancing-size-and-scope/): Navigate the complexities of debt collection agencies with Tavelli Co. Partner with us for expert services in Santa Rosa, San Rafael, Marin County, and beyond. Call (707) 509-5565.
- [5 Essential Questions for Choosing Your Perfect Collection Agency Partner](https://www.tavellico.com/5-essential-questions-for-choosing-your-perfect-collection-agency-partner/): Discover essential questions for choosing a reliable debt collection agency, learn about crucial communication strategies, and uncover best practices. Contact us at (707) 509-5565.
- [Collection Agency Rates, Recovery Rates, Reputation and Relationships](https://www.tavellico.com/collection-agency-rates-recovery-rates-reputation-and-relationships/): Explore Tavelli Co.’s blog for insights on selecting a collection partner aligned with your values and focused on results and client relationships. Call (707) 509-5565.
- [Navigating Collection Agency Content in the World of Social Media Influencers](https://www.tavellico.com/navigating-collection-agency-content-in-the-world-of-social-media-influencers/): Explore the intricacies of collection agency content on social media in our latest blog, where we delve into the common misconceptions spread online. Contact us at (707) 509-5565 details.
- [Debunking A Common Collection Agency Misconception](https://www.tavellico.com/debunking-a-common-collection-agency-misconception/): Reveal the facts! Dispelling a common myth about collection agencies. Gain clarity and find clear insights in our latest blog. Reach out today at (707) 509-5565.
- [A Comprehensive Guide to Onboarding with Our Collection Agency](https://www.tavellico.com/a-comprehensive-guide-to-onboarding-with-our-collection-agency/): Curious to learn how a commercial debt agency near you onboards their client? Read a behind the scenes of how companies partner with Tavelli Co. Call us at (707) 509-5565.
- [What We Choose to Automate – Our Commitment to a People-first Experience](https://www.tavellico.com/what-we-choose-to-automate-our-commitment-to-a-people-first-experience/): At Tavelli Co., we focus all our effort into creating an excellent front-end experience while having a seamless, easy-to-use back-end. To learn more, call us at (707) 509-5565.
- [How Our Culture Impacts Our Collections](https://www.tavellico.com/how-our-culture-impacts-our-collections/): The Tavelli Co. work culture is created by focusing on doing the key parts of our business with excellence. At Tavelli Co., we strive to provide all our clients with exceptional service. Call us at (707) 509-5565.
- [Collections is Communication](https://www.tavellico.com/collections-is-communication/): Communication is the crux of all human communication, even collections. By establishing processes based on experience and a history of success, Tavelli Co. helps business effectively manage AR debtors.
- [Collections, Consulting, and More – Reasons Why California Businesses Choose TavelliCo.](https://www.tavellico.com/collections-consulting-and-more-reasons-why-california-businesses-choose-tavellico/): The TavelliCo difference isn’t just empty words; it’s the mannerisms, professionalism, and empathy that our team brings to every client. To learn more, call TavelliCo.
- [High Risk, Low Risk](https://www.tavellico.com/high-risk-low-risk/): Confused by what a high risk, low risk collection agency is? The agency takes on more of the financial burden to provide their clients with peace of mind. To learn more, call us at (707) 509-5565.
- [Consultative Approach - It’s Just a Suggestion, Right?](https://www.tavellico.com/consultative-approach-its-just-a-suggestion-right/): When your business is focused on operations, you can leave money on the table by not managing your accounts receivables correctly. Partner with a collections partner who can be a good steward of your business.
- [Why Companies Are Rushing to Onboard with Tavco Credit Services](https://www.tavellico.com/why-companies-are-rushing-to-onboard-with-tavco-credit-services/): When you focus on empathetic collection practices, you keep the company, collector, and debtor human to one another. Learn the Tavelli Co. difference at (707) 509-5565.
- [Rates Go Down, Yet Services Goes Up?](https://www.tavellico.com/rates-go-down-yet-services-goes-up/): In times of uncertainty and turmoil, it’s important to have a collections partner that will stand by you. That’s why Tavelli Co. stands by our commitment to competitive pricing with no compromise on quality. Call us at (707) 509-5565.
- [Giving Credit Where Credit is Due and Collecting the Debt Due You!](https://www.tavellico.com/giving-credit-where-credit-is-due-and-collecting-the-debt-due-you/): Learning the habits to internalize at your organization can help streamline the accounts receivable process should you need to work with a collection partner. To learn more, call (707) 509-5565.
- [B2B Debt Collection Made Simple](https://www.tavellico.com/b2b-debt-collection-made-simple/): Late payments are a significant headache for many business owners. Read on to learn how B2B debt collection can be simplified for your business. To book an appointment, call (707) 509-5565.
- [Here’s the Secret to Successful Dental Debt Recovery](https://www.tavellico.com/heres-the-secret-to-successful-dental-debt-recovery/): When it comes to debt collections, there are many things to consider. In this post, read some tips for dental debt recovery in California. To book an appointment, call us at (707) 509-5565.
- [4 Ways to Simplify Debt Recovery](https://www.tavellico.com/4-ways-to-simplify-debt-recovery/): Looking for ways to recover accounts receivables easily? There are a number of steps you can take to make debt recovery easier. To learn more, call us at (707) 509-5565.
- [How to Recover Past-due Invoices for B2B Clients](https://www.tavellico.com/how-to-recover-past-due-invoices-for-b2b-clients/): Learn how to take action and get unpaid invoices under control. Follow our debt collection tips to get your cash flow back on track. Call Tavelli Co. today at (707) 509-5565.
- [How to Know When It’s Time to Partner With a Debt Collection Agency](https://www.tavellico.com/how-to-know-when-its-time-to-partner-with-a-debt-collection-agency/): Are you struggling to collect outstanding debts from customers? Learn when it's time to partner with a debt collection agency. To learn more, call (707) 509-5565.
- [Addressing 4 Common Misconceptions About Debt Collection](https://www.tavellico.com/addressing-4-common-misconceptions-about-debt-collection/): Debt collection myths can make it difficult for you to resolve your unpaid debt. Here are four common myths that we aim to dispel. To learn more, call (707) 509-5565.
- [How is Medical Debt Collection Structured?](https://www.tavellico.com/how-is-medical-debt-collection-structured/): Medical debt collection is commonly outsourced to a professional debt collection partner. To learn more, call us at (707) 509-5565.
- [4 Dangers Owners & Accounts Receivable Managers Need to Recognize](https://www.tavellico.com/4-dangers-owners-ar-managers-need-to-recognize/): Debt recovery is a complex process. Learn some of the dangers that business owners and AR managers need to recognize. To know more, call us at (707) 509-5565.
- [Compelling Reasons to Hire a Debt Collection Agency](https://www.tavellico.com/compelling-reasons-to-hire-a-debt-collection-agency/): Here are compelling reasons to hire a debt collection agency to take your business forward and recover dues professionally. To know more, call us at (707) 509-5565.
- [Commercial Debt Collection Strategies for Profitability](https://www.tavellico.com/commercial-debt-collection-strategies-for-profitability/): Hire professionals to recover unpaid debts from non- or late-paying customers without affecting your business's financial status. To know more, contact us at (707) 509-5565.
- [What Does A Debt Collection Agency Bring To The Table?](https://www.tavellico.com/what-does-a-debt-collection-agency-bring-to-the-table/): Here are some compelling reasons to partner with the right collection agency for your business debt collection. To know more, contact us at (707) 509-5565.
- [How to Manage Your Brand While Working with a Debt Collection Agency](https://www.tavellico.com/how-to-manage-your-brand-while-working-with-a-debt-collection-agency/): Managing your brand while working with a debt collection agency can be a difficult task. Start by working with a reputable collection agency. Call us at (707) 509-5565.
- [Should My Business Provide a Final Notice Before Assigning Customers to a Collection Agency?](https://www.tavellico.com/should-my-business-provide-a-final-notice-before-beginning-collections/): If you’re considering sending a customer to a collection agency, there are several good reasons to provide a final notice. Contact Tavelli Co. at (707) 509-5565.
- [Regulation F: An Update to the Fair Debt Collection Practices Act](https://www.tavellico.com/regulation-f-an-update-to-the-fair-debt-collection-practices-act/): : Regulation F is the first significant update to the Fear Debt Collection Practices Act since 1977. Learn how it can impact your collection processes. Call us at (707) 509-5565.
- [How to Effectively Collect Outstanding Client Debts](https://www.tavellico.com/how-to-effectively-collect-outstanding-client-debts/): To collect client debt, you need to be respectful. Here are the most effective techniques to focus on collection without upsetting your clients. Call (707) 509-5565.
- [3 Steps to Successfully Manage and Collect on Small Business Debt](https://www.tavellico.com/3-steps-to-successfully-manage-and-collect-on-small-business-debt/): Follow these simple tips to help collect on small business debt. To know more, contact Tavelli Co., Inc. at (707) 509-5565.
- [Successful Debt Collection Practices](https://www.tavellico.com/successful-debt-collection-practices/): Follow these simple tips to increase your debt collection recovery rates. To know more, contact Tavelli Co., Inc at (707) 509-5565.
- [Ways to Collect on Past-Due Commercial Debts](https://www.tavellico.com/ways-to-collect-on-past-due-commercial-debts/): Hiring a debt collection agency is one of the best ways to collect on past-due commercial debts. To know more, contact Tavelli Co., Inc. at (707) 509-5565.
- [Why Patients May Not Pay](https://www.tavellico.com/why-patients-may-not-pay/): There can be a multitude of reasons as to why a patient is not paying, so it is important to address each individual's unique circumstances.
- [Collecting Business Debt in Difficult Times](https://www.tavellico.com/collecting-business-debt-in-difficult-times/): Difficult times frequently result in an influx of clients who are left unable to keep up with their debts and your business suffers the brun
- [Expert Strategies to Effectively Communicate with Debtors During COVID-19](https://www.tavellico.com/expert-strategies-to-effectively-communicate-with-debtors-during-covid-19/): In this era where most business transactions are carried out with the use of credit, COVID-19 may delay these transactions, but agreements h
- [COVID-19 Operations Update](https://www.tavellico.com/covid-19-operations-update/): We hope that you are staying safe and healthy during these challenging times. Here, at Tavelli Co., we firmly believe that our company is mo
- [Using Auto-Dialers Can Negatively Affect Your Medical Organization](https://www.tavellico.com/using-auto-dialers-can-negatively-affect-your-medical-organization/): Auto-dialers have been around and widely used for well beyond the last decade. At base, this is a technology that automatically dials progra
- [Remember These Tips When Implementing Prompt Pay Patient Discount](https://www.tavellico.com/remember-these-tips-when-implementing-prompt-pay-patient-discount/): As more patients manage their healthcare costs by choosing plans with large deductibles, the number of people who pay out of pocket is incre
- [Checklist to Ensure You Hire a Qualified Debt Collection Agency](https://www.tavellico.com/checklist-to-ensure-you-hire-a-qualified-debt-collection-agency/): Not all debt collection agencies are created equal, which is why it is important to have a plan for hiring the proper agency.
- [Healthcare’s Shift To Value-Based Payment Models](https://www.tavellico.com/healthcares-shift-to-value-based-payment-models/): The traditional payment model in the healthcare industry is fee for service, but that's starting to change.
- [Slippery Practice of "Pay for Delete" on a Credit Report](https://www.tavellico.com/slippery-practice-of-pay-for-delete-on-a-credit-report/): "Pay for delete" has become increasingly common practice. You should reserve deletions for inaccurate information and special circumstances
- [New Laws for Anyone Who Attempts to Collect Old Debt in California](https://www.tavellico.com/new-laws-for-anyone-who-attempts-to-collect-old-debt-in-california/): Assembly Bill No. 1526 amends the state’s debt collection law under the Rosenthal Fair Debt Collections Practices Act to require certain wri
- [Are You Managing Your Receivables, or Are Your Receivables Managing You?](https://www.tavellico.com/are-you-managing-your-receivables-or-are-your-receivables-managing-you/): Like anything else in life, it is better to deal with issues before they become a problem, not after.
- [3 Features You Will Appreciate About Our Client Web Portal](https://www.tavellico.com/3-features-you-will-appreciate-about-our-client-web-portal/): We believe that transparency with our clients is important and our intuitive web portal simplifies this process.
- [Legal and Brand Risks Aren't Worth Using Auto-Dialers](https://www.tavellico.com/legal-and-brand-risks-arent-worth-using-auto-dialers/): Using an auto dialer to follow up on past-due receivables may seem tempting.
- [Utilize the Experts and Outsource Non-Core Competencies](https://www.tavellico.com/utilize-the-experts-and-outsource-non-core-competencies/): Outsourcing has become a common business practice… And with good reason.
- [Blockchain: Solution For Healthcare Industry or Simply a Hyped Buzzword?](https://www.tavellico.com/blockchain-solution-for-healthcare-industry-or-simply-a-hyped-buzzword/): Many people are familiar with blockchain as the technology that underlies Bitcoin, the cryptocurrency that regularly hits the headlines than
- [Training Collectors for Optimal Results](https://www.tavellico.com/training-collectors-for-optimal-results/): Finding the right person to handle your organization's receivables management can be challenging.
- [Getting to Know First-Party Receivables Management](https://www.tavellico.com/getting-to-know-first-party-receivables-management/): Accounts receivable management is critical for most organizations, whether you are a commercial business or healthcare agency.
- [Preparing Your Practice for Increased Patient Pay Receivables](https://www.tavellico.com/preparing-your-practice-for-increased-patient-pay-receivables/): More employers are shifting the cost burden of healthcare insurance to their employees through implementation of high-deductible plans.
- [How to Choose the Right Collection Agency to Align With Your Brand](https://www.tavellico.com/how-to-choose-the-right-collection-agency-to-align-with-your-brand/): It’s a common problem many businesses face: customers who fail to pay on time, or not at all.
- [Healthcare Trends to Keep an Eye on in 2019](https://www.tavellico.com/healthcare-trends-to-keep-an-eye-on-in-2019/): The United States spends almost 20% of its gross domestic product (GDP) on healthcare.
- [Your Receivables Are More Valuable Than You Think](https://www.tavellico.com/your-receivables-are-more-valuable-than-you-think/): Many organizations already view their receivables as an asset, but the real difference between average organizations and great ones is that
- [How to Master Patient Invoice Collections if You're an Ancillary Service Provider](https://www.tavellico.com/how-to-master-patient-invoice-collections-if-youre-an-ancillary-service-provider/): Providing ancillary medical services is rewarding work - But it has its challenges, and one of these challenges is the need to collect patie
- [Does Your Company Make These Common Mistakes When Managing Your Receivables?](https://www.tavellico.com/does-your-company-make-these-common-mistakes-when-managing-your-receivables/): These mistakes cost their organization not only money, but brand equity as well.
- [Simple Phrases to Get Difficult Conversations Back on Track](https://www.tavellico.com/simple-phrases-to-get-difficult-conversations-back-on-track/): These are three go-to phrases that caring representatives successfully utilize to get their toughest customer service interactions back on track.
- [Evaluate Your Commercial Credit Application](https://www.tavellico.com/evaluate-your-commercial-credit-application/): When extending credit to customers, it's important to thoroughly review their applications for all three phases of the client relation.
- [Reliable Tactics to Improve Payment Plans at Your Medical Organization](https://www.tavellico.com/reliable-tactics-to-improve-payment-plans-at-your-medical-organization/): The rising cost of out-of-pocket healthcare expenses leaves many patients in the position of watching their personal debt levels rise.
- [The True Cost of Your Aging Receivables](https://www.tavellico.com/the-true-cost-of-your-aging-receivables/): Your customers appreciate flexible payment options, and it’s true that offering credit will likely increase sales.
- [Key Questions to Ask When Choosing a Receivables Management Firm](https://www.tavellico.com/key-questions-to-ask-when-choosing-a-receivables-management-firm/): A good receivables management firm does a lot more than just recover accounts: they’re an extension of your customer service,
- [What Every Startup Company Should Know About Managing Receivables](https://www.tavellico.com/what-every-startup-company-should-know-about-managing-receivables/): Entrepreneurs have a long list of tasks to accomplish in their first year, and every one of them is a priority.
- [Top Quality Assurance Trends for Receivables Management Teams](https://www.tavellico.com/top-quality-assurance-trends-for-receivables-management-teams/): It isn’t easy to earn high customer satisfaction scores in the receivables management industry.
- [Essential Personality Traits to Seek Out When Hiring a Receivables Specialist](https://www.tavellico.com/essential-personality-traits-to-seek-out-when-hiring-a-receivables-specialist/): Managing receivables can be a tough job, and at the end of the day, not everyone is a good fit for it.
- [Positive Collection Results Follow When You Implement a Patient-Centric Approach](https://www.tavellico.com/positive-collection-results-follow-when-you-implement-a-patient-centric-approach/): No one enjoys being reminded of outstanding financial obligations. Debt can be stressful to think about, particularly when you lack the means to pay it. We see patients struggle to manage their medical debt all the time, even when they are otherwise very responsible with their spending habits. Medical debt is unique in this way because it is often unexpected and not budgeted for. Rising costs and slow wage growth, combined with an economy that has been slow for a decade, can create an inherently
- [California Legislative Update: Time-Barred Debt](https://www.tavellico.com/california-legislative-update-time-barred-debt/): California is leading the way in consumer protection with new legislation that was signed into law on Sept. 5, 2018 that will have ramificat
- [Are Your Patients Responding to Your Past-Due Reminders?](https://www.tavellico.com/are-your-patients-responding-to-your-past-due-reminders/): Following consistent standards when writing a past-due reminder is the best way to effectively reduce your outstanding invoices.
- [Can Our Medical Organization Charge Our Patients a Fee for Nonpayment of a Copay?](https://www.tavellico.com/can-our-medical-organization-charge-our-patients-a-fee-for-nonpayment-of-a-copay/): Many questions may arise about the nuanced details of interest on a copay and how to deal specifically with this unpaid fee.
- [Focus on Employee Satisfaction by Rejuvenating Customer Contact Center Energy](https://www.tavellico.com/focus-on-employee-satisfaction-by-rejuvenating-customer-contact-center-energy/): Just what exactly is the problem with today’s customer contact centers? With so many software solutions designed to make customer contact centers hassle-free for both employees and customers, the modern contact center should be a breeze to negotiate. Yet customers are constantly complaining about poor customer service and wait times, while staffers complain about the constant pressures of their job. What’s really going on here? Customer contact center jobs are bolstered by a wealth of software b
- [Efficiently Managing Medical Receivables During Rapid Revenue Growth](https://www.tavellico.com/efficiently-managing-medical-receivables-during-rapid-revenue-growth/): Rapid revenue growth is a great feeling, but that is only part of the journey in a healthy organization.
- [Foolproof Customer Service Tips for Healthcare Receivables Teams](https://www.tavellico.com/foolproof-customer-service-tips-for-healthcare-receivables-teams/): Collecting money is often seen as an uncomfortable conversation to have, which is completely understandable. When a patient calls your healthcare organization regarding an invoice, they're likely already upset. Whether they have never received an invoice or are disputing a charge that they believ
- [Remember These Crazy Customer Service Statistics When Managing Healthcare Receivables](https://www.tavellico.com/remember-these-crazy-customer-service-statistics-when-managing-healthcare-receivables/): Managing healthcare receivables can be tricky business. It involves a good amount of tact, understanding, and a trained diplomatic approach.
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## FAQs
- [Does Tavelli Co., Inc. offer consulting services?](https://www.tavellico.com/faqs/does-tavelli-co-inc-offer-consulting-services/): Founder and Chief Executive Officer, Robert Tavelli, has over 37 years of experience in the receivables management and debt collection...
- [Will I be able to reach a live person in-office when I have questions?](https://www.tavellico.com/faqs/will-i-be-able-to-reach-a-live-person-in-office-when-i-have-questions/): During regular office hours, you will always be able to reach a live representative at the Tavelli Co. , Inc....
- [How can I learn about the current status of my accounts once they’ve been placed with you?](https://www.tavellico.com/faqs/how-can-i-learn-about-the-current-status-of-my-accounts-once-theyve-been-placed-with-you/): Our secure client web portal is available 24 hours a day, 7 days a week, so that you always have...
- [What is the onboarding process?](https://www.tavellico.com/faqs/what-is-the-onboarding-process/): Here, at Tavelli Co. , Inc. , we have developed an onboarding process for our clients that is simple and...
- [What is third-party collections?](https://www.tavellico.com/faqs/what-is-third-party-collections/): With Tavelli Co. , Inc. ’s third-party collections services, your organization has likely exhausted all of its internal resources and...
- [What is first-party receivables management?](https://www.tavellico.com/faqs/what-is-first-party-receivables-management/): With Tavelli Co. , Inc. ’s first-party receivables management services, your company outsources all or a portion of its internal...
- [I don’t want to upset my clients and customers. How do I know that they will be treated with respect?](https://www.tavellico.com/faqs/i-dont-want-to-upset-my-clients-and-customers-how-do-i-know-that-they-will-be-treated-with-respect/): At Tavelli Co. , Inc. , we pride ourselves on our proprietary approach to debt collection with empathy. Our mission...
- [What experience does Tavelli Co., Inc. have in the receivables management and debt collection industry?](https://www.tavellico.com/faqs/what-experience-does-tavelli-co-inc-have-in-the-receivables-management-and-debt-collection-industry/): Not only does Founder and Chief Executive Officer, Robert Tavelli, have over 40 years of experience in the receivables management...
- [How does Tavelli Co., Inc. ensure safety and compliance of my clients’ and customers’ information?](https://www.tavellico.com/faqs/how-does-tavelli-co-inc-ensure-safety-and-compliance-of-my-clients-and-customers-information/): At Tavelli Co. , Inc. , we maintain high levels of both data security and physical security at our office,...
- [What industries does Tavelli Co., Inc. service?](https://www.tavellico.com/faqs/what-industries-does-tavelli-co-inc-service/): Tavelli Co. , Inc. services a wide variety of businesses, including, but not limited to: medical facilities, biotechnology firms, dental...
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# Detailed Content
## Pages
- Published: 2024-06-05
- Modified: 2024-06-05
- URL: https://www.tavellico.com/thank-you-request-free-quote/
We have received your email and will reply as quickly as possible.
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- Published: 2024-03-27
- Modified: 2024-07-18
- URL: https://www.tavellico.com/request-free-quote/
Thank you for your interest in our collection services. Please take 3 minutes to fill out our New Client Contact Form below and a representative will reach out to you within 1 business day to learn more about your specific situation and to see how we can help! Organization Name:...
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> Tavelli Co., Inc. is a debt collection agency that serves Santa Rosa, Marin County, Irvine, and all of California. We specialize in B2B debt commercial collections and resolution. Call (707) 509-5565.
- Published: 2023-08-30
- Modified: 2024-12-18
- URL: https://www.tavellico.com/business-debt-collection/
At Tavelli Co. , Inc, our mission is to collect money the right way, through implementing innovative practices, hiring experienced people, and improving business decisions through analytics. We provide peace of mind to all involved by collecting money with professional and respect. If your business has trouble collecting money from...
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> Explore Tavellico's terms of service. Clear guidelines for a seamless experience. Join us now and enjoy hassle-free travel.
- Published: 2021-06-14
- Modified: 2023-06-01
- URL: https://www.tavellico.com/terms-of-service/
Terms and Conditions Last updated: March 16, 2021 Please read these terms and conditions carefully before using Our Service. Interpretation and Definitions Interpretation The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether...
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> Tavelli Co., Inc. is a family-owned and operated business with over 37 years of unparalleled experience in the debt collection and receivables management industry. We pride ourselves on achieving the right balance between getting clients paid and being empathetic to debtor circumstances.
- Published: 2021-06-08
- Modified: 2023-08-30
- URL: https://www.tavellico.com/clientintakeform/
Contact Name Contact Title Contact Email Contact Phone Company Name Please provide your official corporate name or DBA. Company Website http://www. Company Address Authorized Signer Authorized Signer Title Authorized Signer Email How did you hear about us? Please SelectGoogleLinkedInReferralOther If referred, please let us know by who so we can...
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- Published: 2021-05-26
- Modified: 2021-05-26
- URL: https://www.tavellico.com/thank-you/
We have received your email and will reply as quickly as possible.
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> Robert Tavelli, the Founder and CEO of Tavelli Co., has over 30 years of experience in training and education, including teaching credit granting and proper collection procedures.Call (707) 509-5565.
- Published: 2021-05-07
- Modified: 2024-12-18
- URL: https://www.tavellico.com/consulting/
Founder and Chief Executive Officer, Robert Tavelli, has built an extensive career in the debt collection and receivables management sector spanning four decades, establishing him as an industry leader at both state and national levels. Upon creating his own receivables management company in 1983, he grew to become Vice President...
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> Tavelli Co., Inc. is a third-party medical debt collection agency serving Santa Rosa, Sonoma County, Northern, and Southern California. call (707) 509-5565.
- Published: 2021-05-07
- Modified: 2025-03-25
- URL: https://www.tavellico.com/medical-debt-collection/
At Tavelli Co. , Inc, our mission is to collect money the right way by being empathetic to patient circumstances, through implementing innovative practices, hiring experienced people, and improving business decisions through analytics. We provide peace of mind to all involved by collecting money with professionalism and respect. Third-Party Collection...
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> We pride ourselves on achieving the right balance between getting clients paid and being empathetic to debtors. Let Tavelli Co., Inc.'s experts boost your business success. Call (707) 509-5565.
- Published: 2021-05-06
- Modified: 2024-12-18
- URL: https://www.tavellico.com/contact/
Tavelli Co. , Inc. has over 40 years of unparalleled experience in the debt collection and receivables management industry. We pride ourselves on achieving the right balance between getting clients paid and being empathetic to debtor circumstances. Sound like the right fit for your organization? Let the debt collection experts...
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> Find answers to the most frequently asked questions about debt collection and accounts receivable. If you don't find the answer to your question, give us a call at (707) 509-5565.
- Published: 2021-05-06
- Modified: 2024-12-18
- URL: https://www.tavellico.com/faq/
Tavelli Co. , Inc. has over 40 years of unparalleled experience in the debt collection and receivables management industry. We pride ourselves on achieving the right balance between getting clients paid and being empathetic to debtor circumstances. Our goal is to provide our clients with up-to-date and transparent information. Don’t...
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> Tavelli Co., Inc. brings 30+ years of expertise in debt collection and receivables management. Explore blogs on B2B, medical, and commercial debt. Call (707) 509-5565.
- Published: 2021-05-06
- Modified: 2024-12-18
- URL: https://www.tavellico.com/news-and-resources/
Tavelli Co. , Inc. has over 37 years of unparalleled experience in the debt collection and receivables management industry. We pride ourselves on achieving the right balance between getting clients paid and being empathetic to debtor circumstances. Here, you’ll find a variety of blog posts our team has written containing...
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> Tavelli Co., located in Santa Rosa, CA, has over 37 years of unparalleled experience in the debt collection and receivables management industry. Schedule a consultation by calling (707) 509-5565.
- Published: 2021-05-06
- Modified: 2024-12-18
- URL: https://www.tavellico.com/leadership/
Located in the charming city of Santa Rosa, California, in the heart of scenic Sonoma County wine country, Tavelli Co. , Inc. has over 40 years of unparalleled experience in the debt collection and receivables management industry. Tavelli Co. , Inc. was founded on the core belief that money should...
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> Discover how Tavellico prioritizes your privacy. Our comprehensive privacy policy ensures your data is protected. Learn more about our commitment today.
- Published: 2021-05-06
- Modified: 2023-06-01
- URL: https://www.tavellico.com/privacy-policy/
Privacy Policy Last updated: March 16, 2021 This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. We use Your Personal data to provide and...
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- Published: 2021-05-06
- Modified: 2021-05-06
- URL: https://www.tavellico.com/sample-page/
This is an example page. It's different from a blog post because it will stay in one place and will show up in your site navigation (in most themes). Most people start with an About page that introduces them to potential site visitors. It might say something like this: Hi...
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## Posts
> Learn why acting fast on unpaid invoices protects your business and how debt collection training in California can help! Call Tavelli Co. at (707) 509-5565
- Published: 2025-06-18
- Modified: 2025-07-01
- URL: https://www.tavellico.com/why-clinging-to-overdue-b2b-payments-could-cost-you-more-than-you-think/
“We see it every day. We see it every day. We see it every day. ” For many new business owners, sending an overdue account to collections can feel like a difficult decision or a breach of trust. They worry it might harm their reputation, damage client relationships, or result...
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> Discover how Tavelli Co. fosters a thriving, values-driven workplace. Need a debt collection agency in San Rafael? Call Tavelli Co. today: (707) 509-5565.
- Published: 2025-05-26
- Modified: 2025-05-26
- URL: https://www.tavellico.com/a-culture-that-cares-how-tavelli-co-built-a-thriving-uplifting-workplace-in-a-challenging-industry/
Near the end of college, I had just one class left to complete when I found myself enrolled in a course that challenged my personal values. The curriculum required acting out scenes from a book filled with explicit and demeaning language—something I was deeply uncomfortable with. My conscience wouldn’t allow...
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> Learn why trades trust Tavelli Co. for effective and efficient receivables recovery. For San Rafael debt collection assistance call us today at (707) 509-5565
- Published: 2025-04-22
- Modified: 2025-04-22
- URL: https://www.tavellico.com/millions-recovered-4-reasons-why-skilled-trades-partner-with-tavelli-co/
Overdue invoices can quickly disrupt cash flow and overall profitability. At Tavelli Co. , we’ve seen how fast they become serious financial challenges. With decades of experience in San Rafael debt collection, unmatched customer service, and a highly effective approach to receivables management, Tavelli Co. turns those potential losses into...
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> Learn how Tavelli Co. aligns its sales promises with client experience. For commercial collections assistance in California call Tavelli Co.: (707) 509-5565
- Published: 2025-03-17
- Modified: 2025-03-17
- URL: https://www.tavellico.com/bringing-promises-to-life-how-we-view-marketing-and-sales/
Recently, I was referred to a new dentist who had glowing reviews from the person who referred me, as well as online. Typically, dental visits make me extremely anxious due to my past experiences, including a root canal that required multiple procedures to complete, resulting in around twelve visits in...
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> Discover the key traits of an ideal Tavelli Co. client. Learn how to improve recovery rates with expert debt collections services in Northern and Southern California. Contact us today.
- Published: 2025-02-15
- Modified: 2025-02-22
- URL: https://www.tavellico.com/7-essential-attributes-of-a-tavelli-co-client/
When a new prospect becomes a Tavelli Co. client, we anticipate an initial phase of procedural improvement. During this period, we may identify documentation issues or provide initial feedback. At Tavelli Co. , we understand that this may be the first experience many businesses have with a collection agency. Our...
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> Tavelli Co. brings decades of expertise to B2B accounts receivable management. Serving Santa Rosa, Los Angeles, Irvine, and beyond, we deliver professional debt collection solutions.
- Published: 2025-01-20
- Modified: 2025-01-20
- URL: https://www.tavellico.com/why-tavelli-co-is-a-wise-choice-for-b2b-accounts-receivable-management/
A few months ago, I was contacted by a commercial sector business. The gentleman I spoke with was quite familiar with our company and our approach to handling commercial debt. He knew we were a small, family-operated business and was aware of our founder. He described our practice as firm...
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> Discover why Tavelli Co., a trusted debt collection agency, continues to collect medical and dental debt while others step away. Learn about our approach and commitment to clients.
- Published: 2024-12-17
- Modified: 2024-12-17
- URL: https://www.tavellico.com/why-we-are-staying-while-others-may-leave-please-read/
Navigating Changes in CA Medical Debt Credit Reporting Recently, I received a phone call informing me that another collection agency had decided to no longer accept dental office debt under five hundred dollars. This new prospect was looking into our services and wondered if we operated the same way. In...
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> Discover how Tavelli Co. redefines debt collection with efficiency, professionalism, and unmatched service. Learn what sets us apart in San Diego and beyond.
- Published: 2024-11-18
- Modified: 2024-11-18
- URL: https://www.tavellico.com/everyone-already-knows-a-peek-through-the-looking-glass/
When you seek the services of a mortgage lender, real estate agent, roofing company, garbage company, handyman, etc. , you quickly find out if that company is efficient, reliable, and timely. Sadly, inefficiency often correlates with a lack of accountability and poor leadership. Efficiency relates to the ratio between energy...
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> Discover new partnership opportunities with Tavelli Co. for first-party accounts receivable management. Trusted across California, we streamline your processes. Call (707) 509-5565.
- Published: 2024-10-22
- Modified: 2024-10-22
- URL: https://www.tavellico.com/welcoming-new-partnerships-first-party-accounts-receivable-management-opportunity/
As Tavelli Co. continues to expand, so do the opportunities for our business partners across the state and nation. While many are familiar with our expertise in third-party receivables management, they may not know that we also handle first party accounts receivables and have been doing so for years. Known...
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> Discover how Tavelli Co., a Sonoma County collection agency, fosters a thriving workplace built on encouragement, collaboration, and growth, helping both employees and clients succeed.
- Published: 2024-09-23
- Modified: 2024-09-24
- URL: https://www.tavellico.com/the-tavelli-co-ethos-defining-what-we-value/
If you’re new to our team or curious about what sets us apart, this is the article for you. If you’re short on time, you can simply skip to the last paragraph of the article. While it may be lengthy and somewhat dry, it provides valuable insights into the core...
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> Explore how communication enhances our brand at Tavelli Co., transforming debt collection into positive consumer experiences. Call (707) 509-5565.
- Published: 2024-08-22
- Modified: 2024-08-26
- URL: https://www.tavellico.com/every-communication-is-a-marketing-opportunity-for-our-brand/
During our youth, my brother and I embarked on an unexpected adventure. Our father had assigned us the task of marketing the family company. Swiftly, we hopped into my brother’s truck, clutching a box of fortune cookies, and hit the open road. Before long, we found ourselves in the commercial...
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> Discover the critical role of Accounts Receivable Management in reducing costs and maintaining financial stability. Learn how agencies like ours contribute to the economy.
- Published: 2024-07-23
- Modified: 2024-07-24
- URL: https://www.tavellico.com/the-surprising-truth-behind-the-accounts-receivable-management-industry/
The State of the Industry In the business sector, much like in life, a delicate equilibrium prevails. When businesses face new costs or need to write off bad debt, these financial burdens often translate into higher operational expenses. Consequently, prices for goods and services inflate, in many cases passing the...
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> Discover Tavelli Co.'s commitment to quality and community as a trusted collection agency in Sonoma County. Rely on our integrity and service. Call (707) 509-5565!
- Published: 2024-06-21
- Modified: 2024-06-25
- URL: https://www.tavellico.com/hometown-brands-hometown-agency-hometown-legacy/
Growing up in Santa Rosa, CA, I never fully appreciated the privilege until I ventured to other states. My childhood memories include swimming at Mayette Swim Center, embarking on field trips to Bodega Bay during elementary school, and hanging out with friends at Chloe’s Cafe after school during middle school....
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> At Tavelli Co., we excel in quick responses, exceptional service, and a skilled, client-focused team. Discover how our professionalism sets us apart. Call (707) 509-5565.
- Published: 2024-05-30
- Modified: 2024-05-30
- URL: https://www.tavellico.com/what-we-are-best-known-for-quick-response-times-more/
Quick Synopsis 1. Rapid Response Times: Our company prides itself on swift and efficient responses to client inquiries and requests. Whether it’s addressing customer concerns or resolving issues, we prioritize speed and effectiveness. 2. Familiar Faces: Many of our staff members have been part of the company for years, even...
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> Navigate the complexities of debt collection agencies with Tavelli Co. Partner with us for expert services in Santa Rosa, San Rafael, Marin County, and beyond. Call (707) 509-5565.
- Published: 2024-04-12
- Modified: 2024-04-26
- URL: https://www.tavellico.com/finding-the-right-collection-agency-balancing-size-and-scope/
When engaging with new prospects, a common refrain emerges: “The last collection agency never got back to us. ” Navigating the landscape of collection agencies can indeed be daunting. In a previous article, we explored this challenge. Whether it involves responding to disputes, issuing validation notices, or adhering to the...
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> Discover essential questions for choosing a reliable debt collection agency, learn about crucial communication strategies, and uncover best practices. Contact us at (707) 509-5565.
- Published: 2024-03-07
- Modified: 2024-07-23
- URL: https://www.tavellico.com/5-essential-questions-for-choosing-your-perfect-collection-agency-partner/
In a survival situation, one of the initial lessons learned is to avoid drinking from stagnant water sources. The rationale behind this caution is that stagnant water is more likely to harbor disease-causing agents when it lacks movement. The analogy extends to the business landscape as well. Companies that remain...
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> Explore Tavelli Co.’s blog for insights on selecting a collection partner aligned with your values and focused on results and client relationships. Call (707) 509-5565.
- Published: 2024-02-15
- Modified: 2024-05-03
- URL: https://www.tavellico.com/collection-agency-rates-recovery-rates-reputation-and-relationships/
During a recent sales call, a potential client sought information about our rates and services. Articulating our uniqueness can be challenging, but this conversation provided the perfect opportunity to convey what sets us apart, particularly as a Marin County and Sonoma County collection agency. While typical sales pitches often include...
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> Explore the intricacies of collection agency content on social media in our latest blog, where we delve into the common misconceptions spread online. Contact us at (707) 509-5565 details.
- Published: 2024-01-17
- Modified: 2024-02-02
- URL: https://www.tavellico.com/navigating-collection-agency-content-in-the-world-of-social-media-influencers/
The prevalence of collection agency content on social media is undeniable, but not all that glitters is gold. Online information can be misleading, stemming from a lack of expertise, hidden agendas, or a partial truth. Seeking the services of a Sonoma County collection agency can prove to be extremely beneficial....
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> Reveal the facts! Dispelling a common myth about collection agencies. Gain clarity and find clear insights in our latest blog. Reach out today at (707) 509-5565.
- Published: 2023-12-28
- Modified: 2024-07-23
- URL: https://www.tavellico.com/debunking-a-common-collection-agency-misconception/
Within the arena of debt recovery, there exists a pervasive misconception that collection agencies are universally looking to partner with companies, regardless of whether the two partners would complement one another and be beneficially symbiotic. However, delving into the nuances of this industry reveals a more intricate landscape, where certain...
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> Curious to learn how a commercial debt agency near you onboards their client? Read a behind the scenes of how companies partner with Tavelli Co. Call us at (707) 509-5565.
- Published: 2023-11-15
- Modified: 2024-07-23
- URL: https://www.tavellico.com/a-comprehensive-guide-to-onboarding-with-our-collection-agency/
Occasionally, individuals reach out to speak with one of our representatives about their overdue accounts and our collection services. During these conversations, we often observe a swift transition from inquiries to a desire to onboard. This could be attributed to our company’s outstanding customer service or the expertise of our...
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> At Tavelli Co., we focus all our effort into creating an excellent front-end experience while having a seamless, easy-to-use back-end. To learn more, call us at (707) 509-5565.
- Published: 2023-10-11
- Modified: 2023-10-21
- URL: https://www.tavellico.com/what-we-choose-to-automate-our-commitment-to-a-people-first-experience/
When discussing technology, the distinction between the “Front-End” and the “Back-End” of websites is a frequent topic of conversation. The front-end represents what the user sees, while the back-end encompasses the system, structure, and logic typically associated with the site. At Tavelli Co. , our approach to automating processes and...
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> The Tavelli Co. work culture is created by focusing on doing the key parts of our business with excellence. At Tavelli Co., we strive to provide all our clients with exceptional service. Call us at (707) 509-5565.
- Published: 2023-09-14
- Modified: 2024-07-23
- URL: https://www.tavellico.com/how-our-culture-impacts-our-collections/
When people approach finding the right collection agency, they are often faced with an arduous task. Either they find one that is too big and their account(s) may be overlooked or quite often the account representative calling on their account(s) may be untrained or lack compassion. It may surprise folks...
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> Communication is the crux of all human communication, even collections. By establishing processes based on experience and a history of success, Tavelli Co. helps business effectively manage AR debtors.
- Published: 2023-08-17
- Modified: 2023-08-22
- URL: https://www.tavellico.com/collections-is-communication/
“The best collection is the best connection” Have you ever encountered someone who always knew the right thing to say? Two people could be caught in a heated debate, and then this individual walks up, and minutes later, there is peace. You gaze at them in awe, thinking, "I wish...
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> The TavelliCo difference isn’t just empty words; it’s the mannerisms, professionalism, and empathy that our team brings to every client. To learn more, call TavelliCo.
- Published: 2023-07-20
- Modified: 2024-07-23
- URL: https://www.tavellico.com/collections-consulting-and-more-reasons-why-california-businesses-choose-tavellico/
Our Founder and CEO, Robert Tavelli 2x California Association of Collectors (CAC) President CAC Board of Directors (10 years) CAC Legislative Committee Chair CAC Political Action Committee Chair Association of Credit and Collection Professionals (ACA International) Board of Directors (9 years) ACA International CEO Selection Committee ACA International Interstate Committee...
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> Confused by what a high risk, low risk collection agency is? The agency takes on more of the financial burden to provide their clients with peace of mind. To learn more, call us at (707) 509-5565.
- Published: 2023-06-07
- Modified: 2023-06-19
- URL: https://www.tavellico.com/high-risk-low-risk/
At Tavelli Co. , our agency is performance driven and commission based. We get paid when our clients get paid, and we like it that way! By employing commission-based collection agencies, businesses can recover their outstanding funds more efficiently, mitigate financial risks, and focus on core operations. This is why...
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> When your business is focused on operations, you can leave money on the table by not managing your accounts receivables correctly. Partner with a collections partner who can be a good steward of your business.
- Published: 2023-05-29
- Modified: 2024-07-23
- URL: https://www.tavellico.com/consultative-approach-its-just-a-suggestion-right/
When you set up your business, you probably spent a good amount of time planning. You built infrastructure, automated systems, and managed orders & expenses with the goal of keeping your business profitable. If you can acquire more revenue, you would do it; yet few are aware of how much...
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> When you focus on empathetic collection practices, you keep the company, collector, and debtor human to one another. Learn the Tavelli Co. difference at (707) 509-5565.
- Published: 2023-04-14
- Modified: 2024-07-23
- URL: https://www.tavellico.com/why-companies-are-rushing-to-onboard-with-tavco-credit-services/
As a child, my father Robert Tavelli used to talk about his retention rate with employees in the collection industry. I didn’t understand why this was a big deal, but employees would stick around and work for him for years and even decades. Meanwhile, other agencies seemed to have a...
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> In times of uncertainty and turmoil, it’s important to have a collections partner that will stand by you. That’s why Tavelli Co. stands by our commitment to competitive pricing with no compromise on quality. Call us at (707) 509-5565.
- Published: 2023-03-14
- Modified: 2024-07-23
- URL: https://www.tavellico.com/rates-go-down-yet-services-goes-up/
The title of this article certainly does not apply to your energy bill! The question is; Are we able to support the needs of our clients at a price they can afford, while all our costs are going up? They say that if you watch your pennies, you don’t have...
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> Learning the habits to internalize at your organization can help streamline the accounts receivable process should you need to work with a collection partner. To learn more, call (707) 509-5565.
- Published: 2023-01-16
- Modified: 2023-01-28
- URL: https://www.tavellico.com/giving-credit-where-credit-is-due-and-collecting-the-debt-due-you/
While the concept of debt has always remained the same, don’t let this fool you into thinking that you should be managing it with the same practices you had even ten years ago. The truth is, granting credit has become a more commonly integrated practice in society and as such,...
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> Late payments are a significant headache for many business owners. Read on to learn how B2B debt collection can be simplified for your business. To book an appointment, call (707) 509-5565.
- Published: 2022-12-15
- Modified: 2023-06-01
- URL: https://www.tavellico.com/b2b-debt-collection-made-simple/
Late payments are a major headache for business owners. They are the number one cause of cash flow problems and can hinder business growth. Many business owners decide to collect debt themselves which can prove to be a grave mistake. Debt collection is not as straightforward and simple as many...
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> When it comes to debt collections, there are many things to consider. In this post, read some tips for dental debt recovery in California. To book an appointment, call us at (707) 509-5565.
- Published: 2022-11-14
- Modified: 2022-11-29
- URL: https://www.tavellico.com/heres-the-secret-to-successful-dental-debt-recovery/
It can be frustrating when a patient comes in for treatment and is late on payments or forgoes payment entirely. You send them a bill. They don't pay it. No matter the case, it's never fun to send a patient a collection letter. Between regulatory compliance and medical debt recovery,...
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> Looking for ways to recover accounts receivables easily? There are a number of steps you can take to make debt recovery easier. To learn more, call us at (707) 509-5565.
- Published: 2022-10-12
- Modified: 2023-06-01
- URL: https://www.tavellico.com/4-ways-to-simplify-debt-recovery/
Dealing with delinquent customers can be stressful. As such, you need a plan to handle late and non-paying customers. Streamline your debt collection process to reduce the costs associated with debt recovery. A streamlined process can also help increase debt recovery rate without impacting customer relationships. Streamlining your debt recovery...
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> Learn how to take action and get unpaid invoices under control. Follow our debt collection tips to get your cash flow back on track. Call Tavelli Co. today at (707) 509-5565.
- Published: 2022-09-15
- Modified: 2022-09-27
- URL: https://www.tavellico.com/how-to-recover-past-due-invoices-for-b2b-clients/
Non-paying customers are a small business owner’s worst nightmare. From financial difficulties to conflicting payment terms, there are several reasons why customers don’t pay invoices. Unpaid invoices can negatively affect your cash flow and wreak havoc on your business finances. To maintain a healthy cash flow, you need to act...
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> Are you struggling to collect outstanding debts from customers? Learn when it's time to partner with a debt collection agency. To learn more, call (707) 509-5565.
- Published: 2022-08-10
- Modified: 2022-09-01
- URL: https://www.tavellico.com/how-to-know-when-its-time-to-partner-with-a-debt-collection-agency/
Non-paying and late-paying customers are the average business owner’s worst nightmare. Late payments can negatively affect your cash flow and derail your expansion & growth plans. The debt collection process is very complex. If you decide to collect outstanding debt yourself, your employees will spend a good deal of time...
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> Debt collection myths can make it difficult for you to resolve your unpaid debt. Here are four common myths that we aim to dispel. To learn more, call (707) 509-5565.
- Published: 2022-07-13
- Modified: 2023-06-01
- URL: https://www.tavellico.com/addressing-4-common-misconceptions-about-debt-collection/
Debt collection agencies help businesses manage debt recovery. A debt collection partner can save you time, money, and effort without having to manage the hassle of chasing debtors. Unfortunately, there are several myths about professional debt collection services doing the rounds that we’d like to address. To raise awareness of...
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> Medical debt collection is commonly outsourced to a professional debt collection partner. To learn more, call us at (707) 509-5565.
- Published: 2022-06-14
- Modified: 2022-07-22
- URL: https://www.tavellico.com/how-is-medical-debt-collection-structured/
What is Medical Debt? Not all unpaid medical bills are classified as debts. If a patient does not pay their bill, it becomes an unpaid bill. When an unpaid bill is not paid by a certain date, it becomes past-due. Usually a bill is treated as past-due for 90-180 days...
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> Debt recovery is a complex process. Learn some of the dangers that business owners and AR managers need to recognize. To know more, call us at (707) 509-5565.
- Published: 2022-05-13
- Modified: 2022-07-01
- URL: https://www.tavellico.com/4-dangers-owners-ar-managers-need-to-recognize/
In San Francisco, B2B debt collection can prove to be a more complex process than B2C debt collection. You need to be tactful, respectful, and process driven when collecting delinquent debt from businesses. One wrong step and your chance of recovery could decrease, or worse, your reputation could take a...
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> Here are compelling reasons to hire a debt collection agency to take your business forward and recover dues professionally. To know more, call us at (707) 509-5565.
- Published: 2022-04-15
- Modified: 2024-07-23
- URL: https://www.tavellico.com/compelling-reasons-to-hire-a-debt-collection-agency/
One of the major sources of cash for any business is customer payments. Late and non-paying customers are a nightmare for a business. Late payments can have a ripple effect on your accounts receivable, affecting your cash flow and ultimately your bottom line. Many business owners decide to manage debt...
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> Hire professionals to recover unpaid debts from non- or late-paying customers without affecting your business's financial status. To know more, contact us at (707) 509-5565.
- Published: 2022-03-14
- Modified: 2022-07-22
- URL: https://www.tavellico.com/commercial-debt-collection-strategies-for-profitability/
Late- and non-paying customers can disrupt a business’s operations by interrupting cash flow and affecting the financial well-being of the business. There are different types of commercial debtors. Some are willing to pay but miss payments because of financial problems, while others deliberately delay payments and go to any length...
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> Here are some compelling reasons to partner with the right collection agency for your business debt collection. To know more, contact us at (707) 509-5565.
- Published: 2022-02-15
- Modified: 2022-07-22
- URL: https://www.tavellico.com/what-does-a-debt-collection-agency-bring-to-the-table/
Non-paying and late-paying customers can be a large source of distraction, pain, and stress for a business. They can choke cash flow while shrinking the volume of liquid capital. Recovering debt from an individual or entity that has no intention of paying or intentionally delays payment is not as simple...
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> Managing your brand while working with a debt collection agency can be a difficult task. Start by working with a reputable collection agency. Call us at (707) 509-5565.
- Published: 2021-12-14
- Modified: 2021-12-29
- URL: https://www.tavellico.com/how-to-manage-your-brand-while-working-with-a-debt-collection-agency/
If your business has aging debt, you may look to partner with a reputable debt collection agency in California. You also may be fearful that working with a debt collection agency might hurt your reputation. You are not alone; we often hear this when we first on-board new clients. So...
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> If you’re considering sending a customer to a collection agency, there are several good reasons to provide a final notice. Contact Tavelli Co. at (707) 509-5565.
- Published: 2021-11-11
- Modified: 2021-11-30
- URL: https://www.tavellico.com/should-my-business-provide-a-final-notice-before-beginning-collections/
If your business has past due customers you are probably wondering if you should send a final notice before you assign them to your collection agency. The short answer is, there is no law that says you have to send a final notice. With that said, we believe it is...
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> : Regulation F is the first significant update to the Fear Debt Collection Practices Act since 1977. Learn how it can impact your collection processes. Call us at (707) 509-5565.
- Published: 2021-10-14
- Modified: 2021-11-08
- URL: https://www.tavellico.com/regulation-f-an-update-to-the-fair-debt-collection-practices-act/
Regulation F is the first significant update to the Fair Debt Collection Practices Act (FDCPA) since it was passed by Congress in 1977. The document is complex at over 350 pages in length and goes into effect on November 30, 2021. Among many requirements, Regulation F will require debt collection...
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> To collect client debt, you need to be respectful. Here are the most effective techniques to focus on collection without upsetting your clients. Call (707) 509-5565.
- Published: 2021-09-15
- Modified: 2022-07-22
- URL: https://www.tavellico.com/how-to-effectively-collect-outstanding-client-debts/
No business owner wants to chase non-paying clients, but unfortunately, many businesses will encounter non-paying clients at some point. You need to be respectful in dealing with non-paying clients. Always maintain an expectation of repayment and ensure you employ a customer service approach to collecting debt. Before making collection calls,...
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> Follow these simple tips to help collect on small business debt. To know more, contact Tavelli Co., Inc. at (707) 509-5565.
- Published: 2021-08-16
- Modified: 2021-08-30
- URL: https://www.tavellico.com/3-steps-to-successfully-manage-and-collect-on-small-business-debt/
There is hardly anything more frustrating than dealing with a non-paying or late-paying client or customer. At some point, almost every business will encounter a situation where a someone refuses to pay, delays payment, or cannot afford to pay the full amount for services availed or products purchased. How you...
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> Follow these simple tips to increase your debt collection recovery rates. To know more, contact Tavelli Co., Inc at (707) 509-5565.
- Published: 2021-07-15
- Modified: 2022-07-22
- URL: https://www.tavellico.com/successful-debt-collection-practices/
Almost every business has delinquent customers. Late-paying customers are not good for your business and can drastically interrupt your cash flow. If a customer has an outstanding payment, there can be three possibilities: they forgot, they are deliberately delaying payments, or they are faced with a situation that has caused...
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> Hiring a debt collection agency is one of the best ways to collect on past-due commercial debts. To know more, contact Tavelli Co., Inc. at (707) 509-5565.
- Published: 2021-06-15
- Modified: 2022-07-22
- URL: https://www.tavellico.com/ways-to-collect-on-past-due-commercial-debts/
Non-payment of commercial debts can put enormous financial strain on businesses of all shapes and sizes and is one of the biggest issues that companies can face regularly. To prevent non-payments, it is best to develop a thorough process for accounts receivable and invoicing to streamline your billing and collections...
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> There can be a multitude of reasons as to why a patient is not paying, so it is important to address each individual's unique circumstances.
- Published: 2020-10-26
- Modified: 2022-07-22
- URL: https://www.tavellico.com/why-patients-may-not-pay/
In order to properly treat a patient, a doctor must first diagnose the problem. This ensures that the treatment gets to the root of the issue, rather than just dealing with, or suppressing the symptoms. The same philosophy follows in accordance when determining why patients do not pay their bills....
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> Difficult times frequently result in an influx of clients who are left unable to keep up with their debts and your business suffers the brun
- Published: 2020-06-23
- Modified: 2022-07-22
- URL: https://www.tavellico.com/collecting-business-debt-in-difficult-times/
Your business may find itself in a tough financial situation when difficult times hit and some of your customers are unable to pay their debts on time. Know that you’re not alone in this, as many businesses are finding themselves in the same boat. Typically, businesses tend to focus on...
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> In this era where most business transactions are carried out with the use of credit, COVID-19 may delay these transactions, but agreements h
- Published: 2020-05-12
- Modified: 2022-07-22
- URL: https://www.tavellico.com/expert-strategies-to-effectively-communicate-with-debtors-during-covid-19/
As many businesses may already know, collecting debt unnecessarily possesses a negative connotation. This fear can be amplified by the climate of recent events, but there is no need for the topic to remain taboo, as long as your methodology is above reproach. In this era where most business transactions...
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> We hope that you are staying safe and healthy during these challenging times. Here, at Tavelli Co., we firmly believe that our company is mo
- Published: 2020-04-21
- Modified: 2022-07-22
- URL: https://www.tavellico.com/covid-19-operations-update/
Dear Valued Clients and Business Partners, We hope that you are staying safe and healthy during these challenging times. Here, at Tavelli Co. , we firmly believe that our company is more than an accounts receivable firm or collection agency. We are a family owned and operated business and we...
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> Auto-dialers have been around and widely used for well beyond the last decade. At base, this is a technology that automatically dials progra
- Published: 2019-09-11
- Modified: 2022-07-22
- URL: https://www.tavellico.com/using-auto-dialers-can-negatively-affect-your-medical-organization/
Auto-dialers have been around and widely used for well beyond the last decade. At base, this is a technology that automatically dials programmed telephone numbers. For your practice, this might mean loading phone numbers for all past-due invoices and letting the system automatically dial each number. The time savings that...
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> As more patients manage their healthcare costs by choosing plans with large deductibles, the number of people who pay out of pocket is incre
- Published: 2019-08-21
- Modified: 2023-08-10
- URL: https://www.tavellico.com/remember-these-tips-when-implementing-prompt-pay-patient-discount/
As more patients manage their healthcare costs by choosing plans with large deductibles, the number of people who pay out of pocket is increasing. The average deductible for the least expensive Obamacare health plans is now $6,000 for an individual, and over $12,000 for a family. Even traditional PPO (preferred...
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> Not all debt collection agencies are created equal, which is why it is important to have a plan for hiring the proper agency.
- Published: 2019-05-05
- Modified: 2022-07-22
- URL: https://www.tavellico.com/checklist-to-ensure-you-hire-a-qualified-debt-collection-agency/
‘Time is money,’ as the old saying goes. And as uncollected accounts pile up, the time and resources necessary to collect on them diminish. Hiring a debt collection agency will inevitably become the most cost-efficient method to increase profit on these accounts. However, not all debt collection agencies are created...
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> The traditional payment model in the healthcare industry is fee for service, but that's starting to change.
- Published: 2019-03-19
- Modified: 2022-07-22
- URL: https://www.tavellico.com/healthcares-shift-to-value-based-payment-models/
The traditional payment model in the healthcare industry is fee for service, but that's starting to change. More providers are looking into value-based care, which can lead to better patient experience and outcomes. Value-Based Care Versus Fee for Service Value-based care places emphasis on the quality of the service that...
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> "Pay for delete" has become increasingly common practice. You should reserve deletions for inaccurate information and special circumstances
- Published: 2019-03-12
- Modified: 2021-06-14
- URL: https://www.tavellico.com/slippery-practice-of-pay-for-delete-on-a-credit-report/
What you'll learn from this article: "Pay for delete" has become increasingly common practice Removing valid information from credit reports weakens their integrity, and makes them less reliable (which also makes it more likely you'll have greater collection issues in the future) You should reserve deletions for inaccurate information and...
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> Assembly Bill No. 1526 amends the state’s debt collection law under the Rosenthal Fair Debt Collections Practices Act to require certain wri
- Published: 2019-02-26
- Modified: 2023-08-09
- URL: https://www.tavellico.com/new-laws-for-anyone-who-attempts-to-collect-old-debt-in-california/
Assembly Bill No. 1526 amends the state’s debt collection law under the Rosenthal Fair Debt Collections Practices Act to require certain written notice to be included in the first written communication provided to the debtor by a debt collector if the debt is time-barred and a notice is sent. Here...
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> Like anything else in life, it is better to deal with issues before they become a problem, not after.
- Published: 2019-02-19
- Modified: 2022-07-22
- URL: https://www.tavellico.com/are-you-managing-your-receivables-or-are-your-receivables-managing-you/
Business is simple... right? Just maximize profit and minimize expenses. It is that easy... on paper. However, what about those uncalled-for variables when those plans make contact with the real world? Featured in this article: Risks of poor receivables management Signs of reactive and proactive receivables management How to recover...
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> We believe that transparency with our clients is important and our intuitive web portal simplifies this process.
- Published: 2019-02-18
- Modified: 2022-07-22
- URL: https://www.tavellico.com/3-features-you-will-appreciate-about-our-client-web-portal/
First and foremost, we want to acknowledge that transparency is king. As past due accounts pile up, limitations make it difficult to collect, and business continues as normal, it is important to know that your customers are well taken care of. There can understandably be hesitancy in trusting a third...
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> Using an auto dialer to follow up on past-due receivables may seem tempting.
- Published: 2019-02-12
- Modified: 2023-08-09
- URL: https://www.tavellico.com/legal-and-brand-risks-arent-worth-using-auto-dialers/
Using an auto dialer to follow up on past-due receivables may seem tempting. That's especially true for a high-volume business and industries such as healthcare. After all, in theory, the machine helps you reach a larger number of people in a shorter period of time. That can reduce the number...
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> Outsourcing has become a common business practice… And with good reason.
- Published: 2019-02-05
- Modified: 2022-07-22
- URL: https://www.tavellico.com/utilize-the-experts-and-outsource-non-core-competencies/
Outsourcing has become a common business practice... And with good reason. By allowing outside contractors to handle day-to-day business operations, you free up time to develop core competencies, cut operating costs, and run your business more effectively. Why Outsource Your Receivables Management? There is only so much time in the...
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> Many people are familiar with blockchain as the technology that underlies Bitcoin, the cryptocurrency that regularly hits the headlines than
- Published: 2019-01-29
- Modified: 2022-07-22
- URL: https://www.tavellico.com/blockchain-solution-for-healthcare-industry-or-simply-a-hyped-buzzword/
Many people are familiar with blockchain as the technology that underlies Bitcoin, the cryptocurrency that regularly hits the headlines thanks to its volatile pricing. However, blockchain has applications that stretch far beyond finance. According to many experts, blockchain could bring revolutionary benefits for healthcare, an industry that currently struggles to...
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> Finding the right person to handle your organization's receivables management can be challenging.
- Published: 2019-01-22
- Modified: 2022-07-22
- URL: https://www.tavellico.com/training-collectors-for-optimal-results/
Finding the right person to handle your organization's receivables management can be challenging. When you are able to secure a candidate with the ideal mix of empathy, patience, and confidence, as well as exceptional communication skills, it feels like you have hit the jackpot. However, all of these characteristics and...
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> Accounts receivable management is critical for most organizations, whether you are a commercial business or healthcare agency.
- Published: 2019-01-18
- Modified: 2022-07-22
- URL: https://www.tavellico.com/getting-to-know-first-party-receivables-management/
Accounts receivable management is critical for most organizations, whether you are a commercial business or healthcare agency. Collection of payments for the services or goods you've provided challenges many companies for a variety of reasons, including a lack of adequate trained staff, inefficient systems, and lack of financial policies. Below...
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> More employers are shifting the cost burden of healthcare insurance to their employees through implementation of high-deductible plans.
- Published: 2019-01-15
- Modified: 2022-07-22
- URL: https://www.tavellico.com/preparing-your-practice-for-increased-patient-pay-receivables/
In this article, you will learn: How high-deductible health insurance plans increase patient receivables The impact of patient pay receivables on physician practices Steps to take that will improve your patient collections The Problem: Increased Patient Receivables More employers are shifting the cost burden of healthcare insurance to their employees...
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> It’s a common problem many businesses face: customers who fail to pay on time, or not at all.
- Published: 2019-01-15
- Modified: 2022-07-22
- URL: https://www.tavellico.com/how-to-choose-the-right-collection-agency-to-align-with-your-brand/
It’s a common problem many businesses face: customers who fail to pay on time, or not at all. If you find your customers are not responding to your requests for payment, what should you do? One option is to work with a collection agency you trust. But of all the...
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> The United States spends almost 20% of its gross domestic product (GDP) on healthcare.
- Published: 2019-01-08
- Modified: 2022-07-22
- URL: https://www.tavellico.com/healthcare-trends-to-keep-an-eye-on-in-2019/
The United States spends almost 20% of its gross domestic product (GDP) on healthcare. Most of this cost is administrative inefficiencies. Implementing healthcare technology to enhance efficiency is like moving the Titanic, and changes will be slow because of healthcare's historical glacier-like pace in the adoption of technology - but...
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> Many organizations already view their receivables as an asset, but the real difference between average organizations and great ones is that
- Published: 2018-12-18
- Modified: 2022-07-22
- URL: https://www.tavellico.com/your-receivables-are-more-valuable-than-you-think/
Many organizations already view their receivables as an asset, but the real difference between average organizations and great ones is that the latter realize the complete value of those receivables. Through past experience, they’ve learned to use the time spent managing receivables and talking to customers to acquire meaningful data...
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> Providing ancillary medical services is rewarding work - But it has its challenges, and one of these challenges is the need to collect patie
- Published: 2018-12-11
- Modified: 2022-07-22
- URL: https://www.tavellico.com/how-to-master-patient-invoice-collections-if-youre-an-ancillary-service-provider/
Providing ancillary medical services is rewarding work - But it has its challenges, and one of these challenges is the need to collect patient invoices. In the third quarter of 2018, Quest Diagnostics reported 20% of services billed to patients went unpaid, costing the company about $80 million in lost...
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> These mistakes cost their organization not only money, but brand equity as well.
- Published: 2018-12-04
- Modified: 2022-07-22
- URL: https://www.tavellico.com/does-your-company-make-these-common-mistakes-when-managing-your-receivables/
We are all familiar with the definition of insanity: Doing the same thing over and over again, all while expecting a different result. Many companies find themselves in this category when they make the same mistakes over and over again without correcting the process. These mistakes cost their organization not...
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> These are three go-to phrases that caring representatives successfully utilize to get their toughest customer service interactions back on track.
- Published: 2018-11-27
- Modified: 2022-07-22
- URL: https://www.tavellico.com/simple-phrases-to-get-difficult-conversations-back-on-track/
The service you provide to your customers is the pinnacle of what differentiates your company from your competition. You earn repeat business by ensuring that concerns are addressed, and issues are resolved in a timely manner. Of course, even the best customer service representatives are sometimes presented with challenging interactions...
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> When extending credit to customers, it's important to thoroughly review their applications for all three phases of the client relation.
- Published: 2018-11-13
- Modified: 2022-07-22
- URL: https://www.tavellico.com/evaluate-your-commercial-credit-application/
When you are extending credit to customers, it is important to thoroughly review their applications for all three phases of the client relation. If you have a good commercial credit application, it will protect your company if your ‘good’ debt goes ‘bad. ’ That is why it is key for...
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> The rising cost of out-of-pocket healthcare expenses leaves many patients in the position of watching their personal debt levels rise.
- Published: 2018-11-06
- Modified: 2022-07-22
- URL: https://www.tavellico.com/reliable-tactics-to-improve-payment-plans-at-your-medical-organization/
The rising cost of out-of-pocket healthcare expenses leaves many patients in the position of watching their personal debt levels rise. Patients are often unable to pay upfront for services. Offering payment arrangements can help patients get needed care and give your organization a steady revenue stream, however, only when handled...
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> Your customers appreciate flexible payment options, and it’s true that offering credit will likely increase sales.
- Published: 2018-10-30
- Modified: 2022-07-22
- URL: https://www.tavellico.com/the-true-cost-of-your-aging-receivables/
Your customers appreciate flexible payment options, and it’s true that offering credit will likely increase sales. However, there is a dark side to keeping a heavy load of unpaid bills on the books. Every dollar you have in outstanding receivables is worth less every day. Without a clear, effective receivables...
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> A good receivables management firm does a lot more than just recover accounts: they’re an extension of your customer service,
- Published: 2018-10-24
- Modified: 2022-07-22
- URL: https://www.tavellico.com/key-questions-to-ask-when-choosing-a-receivables-management-firm/
A good receivables management firm does a lot more than just recover accounts: they’re an extension of your customer service, a representative of your brand, and a valuable strategic partner in reducing bad debt. Finding a partner who can help you recover accounts and keep your customers happy isn’t easy...
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> Entrepreneurs have a long list of tasks to accomplish in their first year, and every one of them is a priority.
- Published: 2018-10-23
- Modified: 2022-07-22
- URL: https://www.tavellico.com/what-every-startup-company-should-know-about-managing-receivables/
Entrepreneurs have a long list of tasks to accomplish in their first year, and every one of them is a priority. In the push to develop and provide a high-quality product or service and build a solid client base, some essential elements of your infrastructure may be overlooked. Receivables management...
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> It isn’t easy to earn high customer satisfaction scores in the receivables management industry.
- Published: 2018-10-16
- Modified: 2022-07-22
- URL: https://www.tavellico.com/top-quality-assurance-trends-for-receivables-management-teams/
It isn’t easy to earn high customer satisfaction scores in the receivables management industry. After all, customers are often under significant stress when they have unpaid bills. Throughout the debt collection process, there is a high risk of complaints. Fortunately, there are steps you can take to ensure an excellent...
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> Managing receivables can be a tough job, and at the end of the day, not everyone is a good fit for it.
- Published: 2018-10-09
- Modified: 2022-07-22
- URL: https://www.tavellico.com/essential-personality-traits-to-seek-out-when-hiring-a-receivables-specialist/
There's no doubt about it - Managing receivables can be a tough job, and at the end of the day, not everyone is a good fit for it. At our company, when we hire a receivables specialist, we hire for these skills first and then train them on our collections...
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> No one enjoys being reminded of outstanding financial obligations. Debt can be stressful to think about, particularly when you lack the means to pay it. We see patients struggle to manage their medical debt all the time, even when they are otherwise very responsible with their spending habits. Medical debt...
- Published: 2018-10-02
- Modified: 2022-07-22
- URL: https://www.tavellico.com/positive-collection-results-follow-when-you-implement-a-patient-centric-approach/
No one enjoys being reminded of outstanding financial obligations. Debt can be stressful to think about, particularly when you lack the means to pay it. We see patients struggle to manage their medical debt all the time, even when they are otherwise very responsible with their spending habits. Medical debt...
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> California is leading the way in consumer protection with new legislation that was signed into law on Sept. 5, 2018 that will have ramificat
- Published: 2018-09-25
- Modified: 2022-07-22
- URL: https://www.tavellico.com/california-legislative-update-time-barred-debt/
California is leading the way in consumer protection with new legislation that was signed into law on Sept. 5, 2018 that will have ramifications for how your organization handles its aging debt. While the provisions won't go into effect until Jan. 1, 2019, it is recommended that you review your...
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> Following consistent standards when writing a past-due reminder is the best way to effectively reduce your outstanding invoices.
- Published: 2018-09-18
- Modified: 2023-06-01
- URL: https://www.tavellico.com/are-your-patients-responding-to-your-past-due-reminders/
Medical bills are often some of the last items to get paid, but failure to pay doesn't always indicate unwillingness to pay. With the right past-due reminder, you can set proper expectations for payment in full, or set up payments that don't upset patients and keep your relationship with them...
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> Many questions may arise about the nuanced details of interest on a copay and how to deal specifically with this unpaid fee.
- Published: 2018-08-28
- Modified: 2022-07-22
- URL: https://www.tavellico.com/can-our-medical-organization-charge-our-patients-a-fee-for-nonpayment-of-a-copay/
We all understand the frustration when patients cost your business time and money because they fail, or refuse, to pay their copay at the time of service. Many questions may arise about the nuanced details of interest on a copay and how to deal specifically with this unpaid fee. To...
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> Just what exactly is the problem with today’s customer contact centers? With so many software solutions designed to make customer contact centers hassle-free for both employees and customers, the modern contact center should be a breeze to negotiate. Yet customers are constantly complaining about poor customer service and wait times,...
- Published: 2018-08-14
- Modified: 2022-07-22
- URL: https://www.tavellico.com/focus-on-employee-satisfaction-by-rejuvenating-customer-contact-center-energy/
Just what exactly is the problem with today’s customer contact centers? With so many software solutions designed to make customer contact centers hassle-free for both employees and customers, the modern contact center should be a breeze to negotiate. Yet customers are constantly complaining about poor customer service and wait times,...
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> Rapid revenue growth is a great feeling, but that is only part of the journey in a healthy organization.
- Published: 2018-08-08
- Modified: 2022-07-22
- URL: https://www.tavellico.com/efficiently-managing-medical-receivables-during-rapid-revenue-growth/
Rapid revenue growth is a great feeling, but that is only part of the journey in a healthy organization. Growing revenue usually means growing costs, and if you don't time your cash flow right, it could mean trouble paying your bills. It's this trouble paying bills and running short on...
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> Collecting money is often seen as an uncomfortable conversation to have, which is completely understandable. When a patient calls your healthcare organization regarding an invoice, they're likely already upset. Whether they have never received an invoice or are disputing a charge that they believ
- Published: 2018-08-01
- Modified: 2022-07-22
- URL: https://www.tavellico.com/foolproof-customer-service-tips-for-healthcare-receivables-teams/
Collecting money... no one wants to be the one to do it, but everyone wants it done. It is often coupled with the implication that an unpleasant conversation is to be had. This fear can be relevant as the individual on the other side of the phone may not typically...
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> Managing healthcare receivables can be tricky business. It involves a good amount of tact, understanding, and a trained diplomatic approach.
- Published: 2018-08-01
- Modified: 2023-08-09
- URL: https://www.tavellico.com/remember-these-crazy-customer-service-statistics-when-managing-healthcare-receivables/
Managing healthcare receivables can be tricky business. It involves a good amount of tact, understanding, and a trained diplomatic approach. The highest number of complaints occur during the patient billing cycle, so knowing how to manage patients in a manner that is respectful to them, while also protecting your brand...
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## FAQs
- Published: 2021-05-07
- Modified: 2021-06-14
- URL: https://www.tavellico.com/faqs/does-tavelli-co-inc-offer-consulting-services/
Founder and Chief Executive Officer, Robert Tavelli, has over 37 years of experience in the receivables management and debt collection industry. We love working one-on-one with our clients to create customized solutions and individual consulting packages on a variety of topics. Book a Zoom or phone consultation directly through our...
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- Published: 2021-05-07
- Modified: 2021-06-14
- URL: https://www.tavellico.com/faqs/will-i-be-able-to-reach-a-live-person-in-office-when-i-have-questions/
During regular office hours, you will always be able to reach a live representative at the Tavelli Co. , Inc. office to take your call and answer any questions that arise. We’re a small, but mighty team, and place a great deal of value on providing a high touch customer...
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- Published: 2021-05-07
- Modified: 2021-06-14
- URL: https://www.tavellico.com/faqs/how-can-i-learn-about-the-current-status-of-my-accounts-once-theyve-been-placed-with-you/
Our secure client web portal is available 24 hours a day, 7 days a week, so that you always have direct access to the current status of your accounts. We believe in transparency and providing you with the information you seek for ultimate success.
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- Published: 2021-05-07
- Modified: 2021-06-14
- URL: https://www.tavellico.com/faqs/what-is-the-onboarding-process/
Here, at Tavelli Co. , Inc. , we have developed an onboarding process for our clients that is simple and intuitive. Once you submit the signed contract, we set up your account in our system and send you a welcome letter with a variety of our tried and true tips...
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- Published: 2021-05-07
- Modified: 2021-06-14
- URL: https://www.tavellico.com/faqs/what-is-third-party-collections/
With Tavelli Co. , Inc. ’s third-party collections services, your organization has likely exhausted all of its internal resources and assigns delinquent accounts to us to take over handling the account. We call and send out notices representing your organization, but doing so under our third-party collection agency.
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- Published: 2021-05-07
- Modified: 2021-06-14
- URL: https://www.tavellico.com/faqs/what-is-first-party-receivables-management/
With Tavelli Co. , Inc. ’s first-party receivables management services, your company outsources all or a portion of its internal receivables management processes to us and we manage these accounts under your brand. We act as an extension of your business by sending notices and making phone calls in your...
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- Published: 2021-05-07
- Modified: 2021-06-14
- URL: https://www.tavellico.com/faqs/i-dont-want-to-upset-my-clients-and-customers-how-do-i-know-that-they-will-be-treated-with-respect/
At Tavelli Co. , Inc. , we pride ourselves on our proprietary approach to debt collection with empathy. Our mission is to achieve the right balance between getting clients paid and being empathetic to debtor circumstances, through implementing innovative practices, hiring experienced people, and improving business decisions through analytics. We...
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- Published: 2021-05-07
- Modified: 2024-05-10
- URL: https://www.tavellico.com/faqs/what-experience-does-tavelli-co-inc-have-in-the-receivables-management-and-debt-collection-industry/
Not only does Founder and Chief Executive Officer, Robert Tavelli, have over 40 years of experience in the receivables management and debt collection industry, but Tavelli Co. , Inc. works hard to hire a knowledgeable and experienced team to service your accounts. Our representatives have many years of experience with...
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- Published: 2021-05-07
- Modified: 2021-06-14
- URL: https://www.tavellico.com/faqs/how-does-tavelli-co-inc-ensure-safety-and-compliance-of-my-clients-and-customers-information/
At Tavelli Co. , Inc. , we maintain high levels of both data security and physical security at our office, so you can be confident that your information and your clients’ information is always safe and protected. Most important practices include HIPAA compliance, data encryption, and PCI compliance to name...
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- Published: 2021-05-07
- Modified: 2021-06-14
- URL: https://www.tavellico.com/faqs/what-industries-does-tavelli-co-inc-service/
Tavelli Co. , Inc. services a wide variety of businesses, including, but not limited to: medical facilities, biotechnology firms, dental offices, healthcare organizations, construction and materials companies, staffing organizations, trucking providers, large and community hospitals, and physician groups.
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