At Tavelli Co., Inc, our mission is to achieve the right balance between getting clients paid and being empathetic to debtor circumstances, through implementing innovative practices, hiring experienced people, and improving business decisions through analytics. We provide peace of mind to all involved by collecting money with no complaints.

 

Our third-party collections program is tailored towards small to mid-size businesses, including, but to limited to: Revenue cycle directors, medical organizations, commercial businesses, hospitals, physician groups, dentists, doctors, lumber suppliers, trucking companies, staffing companies, materials/construction providers, heating/air services, landscaping companies, and veterinarian clinics.

Our collection agency partners with your business when all internal resources have been exhausted or communication with debtors has broken down. We complete your billing process to collect past-due debt by utilizing our proprietary workflow and empathetic approach.

 

We aim to keep our process simple and intuitive for our clients - The first step is to assign past-due accounts to Tavelli Co., Inc. by uploading the data to our secure web portal available 24 hours a day, 7 days a week. Upon mailing collection notices, our skilled collectors respectfully call your customers to work together to find the best payment solution and resolve their debt. Through these efforts, we effectively collect your money and improve cash flow for your business, while protecting the integrity of your brand.

Features
  • Credit reporting

  • Customized collection letters

  • Personalized calls

  • Legal services

  • 24/7 Web portal access

  • Empathetic customer service

  • Industry expertise

  • Letter series templates

Benefits

 

  • Account optimization with propensity scoring

  • Account feedback to improve your processes moving forward

  • Account collectibility segmentation

  • Proprietary workflow

  • Increase cash flow

  • Collect more money

For third-party collections inquiries, please contact our Client Services Manager, Sherri Hallett:

Address

Tavelli Co., Inc.

3700 Montgomery Drive
Santa Rosa, CA 95405

Contact

Office Hours: Monday-Friday 8-5 PST

Email: info@tavellico.com
Tel: (707) 509-5565

© 2020 by Tavelli Co., Inc.