Privacy Policy

Last updated: August 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Tavelli Co., Inc. does not have a designated Data Protection Officer (DPO), but remains fully committed to addressing your privacy questions. Should you have any questions or require further information about how we manage personal information, please contact us at info@tavellico.com or (707) 509-5565.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Business, for the purpose of the CCPA (California Consumer Privacy Act), refers to the Company as the legal entity that collects Consumers’ personal information and determines the purposes and means of the processing of Consumers’ personal information, or on behalf of which such information is collected and that alone, or jointly with others, determines the purposes and means of the processing of consumers’ personal information, that does business in the State of California.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Tavelli Co., Inc., 3700 Montgomery Dr. Santa Rosa CA 95405.
  • Consumer, for the purpose of the CCPA, means a natural person who is a California resident. A resident, as defined in the law, includes (1) every individual who is in the USA for other than a temporary or transitory purpose, and (2) every individual who is domiciled in the USA who is outside the USA for a temporary or transitory purpose.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Country refers to: California, United States.
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Do Not Track (DNT) is a concept promoted by US regulatory authorities, in particular the FTC, for the internet industry to develop a mechanism for allowing internet users to control tracking of their online activities across websites.
  • Personal Data is any information that relates to an identified or identifiable individual. For the purposes of the CCPA, Personal Data means any information that identifies, relates to, describes or is capable of being associated with, or could reasonably be linked, directly or indirectly, with You.
  • Sale, for the purpose of the CCPA, means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a Consumer’s personal information to another business or a third party for monetary or other valuable consideration.
  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company.
  • Third-party Social Media Service refers to any website or social network website through which a User can log in or create an account to use the Service.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website refers to Tavelli Co., Inc., accessible from www.tavellico.com
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Scope and Application

This Privacy Policy applies to all visitors to www.tavellico.com and to all clients, prospective clients, and other individuals who interact with Tavelli Co., Inc.’s collection, consulting, and related services (collectively, the “Services”). Whether you are simply browsing our Website or engaging with us as a client, we process your personal information under the standards described in this Policy.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

We also use CallRail, a call-tracking service, to log and record calls placed to our Service phone number(s) for lead-attribution and quality-assurance purposes. See “Analytics” and “Tracking Technologies and Cookies” below.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.
  • Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service.
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons that permit the Company to count users who have visited those pages or opened an email and for other related website statistics.

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies — Type: Session Cookies. Administered by: Us. Purpose: essential to provide services and enable core features; help authenticate users and prevent fraudulent use of accounts.
  • Cookies Policy / Notice Acceptance Cookies — Type: Persistent Cookies. Administered by: Us. Purpose: identify if users have accepted the use of cookies on the Website.
  • Functionality Cookies — Type: Persistent Cookies. Administered by: Us. Purpose: remember choices You make when You use the Website, such as login details or language preference.
  • Tracking and Performance Cookies — Type: Persistent Cookies. Administered by: Third Parties. Purpose: track information about traffic to the Website and how users use it; may directly or indirectly identify You as an individual visitor.
  • Marketing Cookies — Type: Persistent Cookies. Administered by: Third Parties, including CallRail. Purpose: attribute inbound calls and form submissions to the marketing source that generated them.

Users can view and manage individual cookies within each of these categories, and choose “Do Not Sell or Share My Personal Information,” by selecting “Show details” on the Cookie Consent banner displayed on our Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of this Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage Your Account: to manage Your registration as a user of the Service.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
  • To contact You: by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates or informative communications related to the functionalities, products or contracted services.
  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those You have already purchased or enquired about, unless You have opted not to receive such information.
  • To manage Your requests: to attend and manage Your requests to Us.
  • To deliver targeted advertising to You: We may use Your information to develop and display content and advertising tailored to Your interests and/or location and to measure its effectiveness.
  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets.
  • For other purposes: data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and evaluating and improving our Service, products, services, marketing and Your experience.

We may share Your personal information in the following situations:

  • With Service Providers: to monitor and analyze the use of our Service, to advertise on third-party websites to You after You visited our Service, for payment processing, and to contact You.
  • For business transfers: in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition.
  • With Affiliates: Our parent company and any other subsidiaries, joint venture partners or other companies We control or that are under common control with Us.
  • With business partners: to offer You certain products, services or promotions.
  • With other users: when You share personal information or interact in public areas with other users.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Specifically: (i) Personal Data You submit through our forms is retained until You request its deletion, correction, or limitation; (ii) Usage Data collected via Google Analytics is retained for 24 months; and (iii) call and voicemail data collected via CallRail is retained for 25 months, per that provider’s own published retention period.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. This information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy, and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities.

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Personal Data submitted through our website forms is processed and stored by Insightly on servers located in the United States, and is then delivered to Us so that We may respond to Your request. We use Google Workspace to process and store Personal Data for the purpose of communicating with clients and prospective clients. Once We have gathered sufficient information regarding Your request, We use Insightly to manage the relationship and provide Our services; Insightly retains data for as long as necessary to render those services.

If We become aware of a data breach involving Your Personal Data, We will notify You without unreasonable delay, and in any event within the timeframe required by applicable law, describing the nature of the breach, the data involved, and the steps taken to address it.

Detailed Information on the Processing of Your Personal Data

The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.

Analytics

We may use third-party Service providers to monitor and analyze the use of our Service.

  • Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on.

For more information on the privacy practices of Google, please visit: https://policies.google.com/privacy

CallRail

We use CallRail to track incoming phone calls to our Service so that we can measure how many leads originate from our marketing efforts. CallRail’s own Privacy Policy governs its retention and use of this data.

Email Marketing

We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.

We may use Email Marketing Service Providers to manage and send emails to You.

Payments

We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing.

We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

  • Wix Payments — Their Privacy Policy can be viewed at https://www.wix.com/about/privacy

Behavioral Remarketing

The Company uses remarketing services to advertise to You after You accessed or visited our Service. We and Our third-party vendors use cookies and non-cookie technologies to help Us recognize Your Device and understand how You use our Service so that We can improve our Service to reflect Your interests and serve You advertisements that are likely to be of more interest to You.

These third-party vendors enable Us to measure and analyze traffic and browsing activity, show advertisements on third-party websites or apps, and measure the performance of Our advertising campaigns.

You can use the following third-party tools to decline the collection and use of information for interest-based advertising:

  • The NAI’s opt-out platform: http://www.networkadvertising.org/choices/
  • The EDAA’s opt-out platform: http://www.youronlinechoices.com/
  • The DAA’s opt-out platform: http://optout.aboutads.info/?c=2&lang=EN

The third-party vendors We use are:

  • Google Ads (AdWords) — provided by Google Inc. You can opt-out via the Google Ads Settings page: http://www.google.com/settings/ads
  • Facebook — provided by Facebook Inc. Learn more or opt-out at https://www.facebook.com/help/568137493302217
  • LinkedIn — Their Privacy Policy can be viewed at https://www.linkedin.com/legal/privacy-policy

Usage, Performance and Miscellaneous

We may use third-party Service Providers to provide better improvement of our Service.

  • Google Places — a service that returns information about places using HTTP requests, operated by Google. Held in accordance with Google’s Privacy Policy: https://www.google.com/intl/en/policies/privacy/

CCPA Privacy

This privacy notice section for California residents supplements the information contained in Our Privacy Policy and it applies solely to all visitors, users, and others who reside in the State of California.

Categories of Personal Information Collected

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular Consumer or Device. The following is a list of categories of personal information which we may collect or may have collected from California residents within the last twelve (12) months.

  • Category A: Identifiers. Collected: Yes.
  • Category B: California Customer Records (Cal. Civ. Code § 1798.80(e)). Collected: Yes.
  • Category C: Protected classification characteristics. Collected: No.
  • Category D: Commercial information. Collected: Yes.
  • Category E: Biometric information. Collected: No.
  • Category F: Internet or other similar network activity. Collected: Yes.
  • Category G: Geolocation data. Collected: No.
  • Category H: Sensory data. Collected: No.
  • Category I: Professional or employment-related information. Collected: No.
  • Category J: Non-public education information. Collected: No.
  • Category K: Inferences drawn from other personal information. Collected: No.

Sources of Personal Information

  • Directly from You — e.g., forms You complete, preferences You express, or purchases You make on our Service.
  • Indirectly from You — e.g., by observing Your activity on our Service.
  • Automatically from You — e.g., through cookies We or our Service Providers set on Your Device.
  • From Service Providers — e.g., third-party vendors that monitor and analyze use of our Service, deliver targeted advertising, process payments, or otherwise help provide the Service.

Use of Personal Information for Business Purposes or Commercial Purposes

We may use or disclose personal information We collect for “business purposes” or “commercial purposes” (as defined under the CCPA), including to operate our Service, respond to inquiries, fulfill the reason You provided information, respond to legal requests, conduct internal administration and auditing, and detect and protect against security incidents and fraud.

Disclosure of Personal Information for Business Purposes or Commercial Purposes

We may use or disclose and may have used or disclosed in the last twelve (12) months the following categories of personal information for business or commercial purposes: Category A (Identifiers), Category B (California Customer Records), Category D (Commercial information), and Category F (Internet or similar network activity).

Specifically, we disclose: Category A and B identifiers to Insightly and CF7 to operate Our Service and respond to inquiries; Category A identifiers to CallRail to manage incoming calls; and Category F internet/network activity to Google Analytics and Our advertising partners to analyze and improve Our Service.

Sale of Personal Information

We may sell and may have sold in the last twelve (12) months the following categories of personal information: Category A (Identifiers), Category B (California Customer Records), Category D (Commercial information), and Category F (Internet or similar network activity).

Share of Personal Information

We may share Your personal information identified in the above categories with the following categories of third parties: Service Providers; Payment processors; Our affiliates; Our business partners; and third-party vendors to whom You or Your agents authorize Us to disclose Your personal information.

Sale of Personal Information of Minors Under 16 Years of Age

We do not knowingly collect personal information from minors under the age of 16 through our Service, although certain third-party websites we link to may do so. We do not sell the personal information of Consumers We actually know are less than 16 years of age, unless We receive affirmative authorization from either the Consumer (if between 13 and 16) or the parent/guardian of a Consumer under 13.

Your Rights under the CCPA

  • The right to notice. To be notified which categories of Personal Data are being collected and the purposes for which they are used.
  • The right to request. To request disclosure of categories collected, sources, business purpose, categories of third parties, and specific pieces of personal information.
  • The right to say no to the sale of Personal Data (opt-out).
  • The right to delete Personal Data.
  • The right not to be discriminated against for exercising any of Your consumer rights (consistent with the Unruh Civil Rights Act and Cal. Civ. Code § 1798.125).
  • Right to Limit Use of Sensitive Personal Information. If We use or disclose sensitive personal information for purposes beyond those permitted by the CCPA, You have the right to direct Us to limit that use. To exercise this right, contact Us using the information below.

Exercising Your CCPA Data Protection Rights

In order to exercise any of Your rights under the CCPA, and if You are a California resident, You can contact Us by email at info@tavellico.com or by mail at 3700 Montgomery Dr. Santa Rosa CA 95405.

Only You, or a person registered with the California Secretary of State that You authorize to act on Your behalf, may make a verifiable request related to Your personal information.

We will disclose and deliver the required information free of charge within 45 days of receiving Your verifiable request. The time period may be extended once by an additional 45 days when reasonably necessary and with prior notice.

Notice Scope. Certain CCPA requirements are subject to statutory revenue and data-volume thresholds. To the extent Tavelli Co., Inc. does not meet those thresholds, Our adherence to any such standard is a courtesy to Our users rather than a legal requirement. If Our status changes, We will update this notice.

Appeals. If You disagree with Our response to Your request, You may appeal by contacting Us at info@tavellico.com within 60 days of Our response. Please include Your original request, the date of Our response, and the reason You believe the decision was incorrect. We will respond to Your appeal within 60 days.

Do Not Sell My Personal Information

You have the right to opt-out of the sale of Your personal information. Once We receive and confirm a verifiable consumer request from You, we will stop selling Your personal information. To exercise Your right to opt-out, please contact Us.

Please note that any opt-out is specific to the browser You use. You may need to opt-out on every browser that You use.

Website

You can opt-out of receiving personalized ads served by our Service Providers by following our instructions presented on the Service:

  • The NAI’s opt-out platform: http://www.networkadvertising.org/choices/
  • The EDAA’s opt-out platform: http://www.youronlinechoices.com/
  • The DAA’s opt-out platform: http://optout.aboutads.info/?c=2&lang=EN

Mobile Devices

  • “Opt out of Interest-Based Ads” or “Opt out of Ads Personalization” on Android devices
  • “Limit Ad Tracking” on iOS devices

Opt-Out Preference Signals. We will treat a valid Global Privacy Control (GPC) signal received from Your browser as a request to opt out of the sale or sharing of Your personal information for that browser or device.

Authorized Agents. You may designate an authorized agent to submit an opt-out or other CCPA request on Your behalf. We may require the agent to provide proof that You have authorized them to act on Your behalf, and We may still require You to verify Your own identity directly with Us.

“Do Not Track” Policy as Required by California Online Privacy Protection Act (CalOPPA)

Our Service does not respond to Do Not Track signals. However, some third-party websites do keep track of Your browsing activities. If You are visiting such websites, You can set Your preferences in Your web browser to inform websites that You do not want to be tracked.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

In accordance with the Children’s Online Privacy Protection Act (COPPA), 15 U.S.C. §§ 6501–6506, We do not knowingly collect personal information from children under the age of 13.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

Your California Privacy Rights (California’s Shine the Light law)

Under California Civil Code Section 1798 (California’s Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their Personal Data with third parties for the third parties’ direct marketing purposes.

California Privacy Rights for Minor Users (California Business and Professions Code Section 22581)

California Business and Professions Code section 22581 allows California residents under the age of 18 who are registered users of online sites, services or applications to request and obtain removal of content or information they have publicly posted.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective, and update the “Last updated” date at the top of this Privacy Policy.

If a change is material, We will provide at least 30 days’ notice before the new terms take effect, in addition to updating the “Last updated” date above.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

  • By email: info@tavellico.com
  • By mail: 3700 Montgomery Dr. Santa Rosa CA 95405

Tavelli Co., Inc.

3700 Montgomery Drive

Santa Rosa, CA 95405

Office Hours: Monday–Friday 8-5 PST

Tel: (707) 509-5565