Collections, Consulting, and More – Reasons Why California Businesses Choose TavelliCo.

Our Founder and CEO, Robert Tavelli

❖ 2x California Association of Collectors (CAC) President
❖ CAC Board of Directors (10 years)
❖ CAC Legislative Committee Chair
❖ CAC Political Action Committee Chair
❖ Association of Credit and Collection Professionals (ACA International) Board of Directors (9 years)
❖ ACA International CEO Selection Committee
❖ ACA International Interstate Committee Chair
❖ ACA International Strategic Planning Committee
❖ ACA Medical Debt Collection Task Force
❖ Center for Well-Being Board of Directors (9 years)
❖ Center for Well-Being Board Finance Committee
❖ Sonoma County Executive Association member
❖ Advisory Committee for Department of Financial Protection and Innovation (Currently Serving 2 Year Term)

Hiring

While many in our industry may hire to fill gaps, we actively search for compassionate individuals with proven talent in the field or related hospitality-based industries. This proactive approach leads to near-immediate success with new recruits. As a result, we receive frequent feedback regarding the level of customer service provided by our staff during daily phone calls.

Customer Service

Our agency recently received a handwritten note describing the level of service we have come to expect from our account representatives. We train for results like this, and while our primary goal is to ensure our clients receive payment for their services, we also hope that our account representatives can brighten someone’s day. On multiple occasions, we have even seen outbound collection calls turn into requests for information about our services.

Commission Based

We operate on a commission-based structure. This means there are no upfront costs imposed on clients, making it easier for them to engage with us. Simply give us a call, ask any questions you may have, and if our company aligns well with yours, our representative will quickly determine the fit. Alternatively, you can request a quote online by clicking the “request quote” button and providing some basic information.

At Tavelli Co., we emphasize empathy during our collection practices. We understand that our actions reflect on your businesses as much as they reflect on our own. Understanding how to reach amicable solutions with customers who are past due is just one of the many talents our agency has. While our office is in the rolling hills of Sonoma County, we provide services to the entirety of California. To learn more, call us at (707) 509-5565.

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Tavelli Co., Inc. has over 37 years of unparalleled experience in the debt collection and receivables management industry. Our mission is to achieve the right balance between getting clients paid and being empathetic to debtor circumstances, through implementing innovative practices, hiring experienced people, and improving business decisions through analytics. We provide peace of mind to all involved by collecting money with no complaints. Tavelli Co., Inc. takes the time to carefully listen to your customers and share their feedback with you through meaningful data and transparent communication, so you have access to the information you need to make quality decisions and improve your processes in the future. Contact us today and let the debt collection experts at Tavelli Co., Inc. help you set your business up for success.

IMPORTANT: Information provided by Tavelli Co., Inc., any employees of Tavelli Co., Inc., or its subsidiaries is not intended as legal advice and may not be used as legal advice. It is not intended to be a full and exhaustive explanation of the law in any area, nor should it be used to replace the advice of your own legal counsel.