Our Commitment to Collect Your Money the Right Way
At Tavelli Co. we focus on three key pillars to optimize our client's cash flow and customer relationships.
PEOPLE, TECHNOLOGY, & ANALYTICS drive our results.
First, we hire the best collection representatives trained in customer service. We have the right PEOPLE who respectfully talk to your patients and customers. This is crucial to the success of your collection efforts. We put our people first so they put your customers first.
Second, we never use TECHNOLOGY to cut corners. Forget auto-dialers, long hold times, or any technology that puts a barrier in front of a customer that wants to talk to a representative. We don't like when we are on the other end of this technology, so we don't use it.
Finally, we believe that your past due receivables are your most valuable asset to gain insight into what needs improvement in your debt collection process so you do not repeat mistakes of the past. We take the time to listen to your customers and report back to you through meaningful data so you have the ANALYTICS you need to support quality decisions.
"TAVELLI CO. COLLECTS OUR ACCOUNTS WHILE KEEPING OUR PATIENTS HAPPY"
Large Bay Area Medical Foundation
3700 Montgomery Dr.
Santa Rosa, CA 95405
NOTICE: To ensure compliance with federal and state laws pertaining to debt collection, we are unable to discuss any debt collection issues or answer questions via email. To inquire about an account that has been referred to Tavelli Co. (DBA TAVCO Credit Services), call 1 (855) 509-6818 or send your inquiry in writing via the U.S. Postal Service to P.O. Box 9340, Santa Rosa, CA 95405.