Located in the charming city of Santa Rosa, California, in the heart of scenic Sonoma County wine country, Tavelli Co., Inc. has over 100 years of unparalleled experience in the debt collection and receivables management industry.

Protect Your Brand
Your reputation is everything. Our goal is to ensure every customer, consumer, or account interaction reflects your highest standards.
- Recover Revenue Without Sacrificing Trust. We lead with respectful communication, empathy, and professional integrity to safeguard customer relationships while collecting outstanding balances.
- Represented by People Who Care. Our rigorous selection and continuous training ensure every representative speaks with the tact, warmth, and clarity your brand demands.
- A Seamless Extension of Your Team. Through flexible first-party support, we manage invoice follow-ups directly under your business’s name, ensuring dedicated care for every key relationship.
Improve Your Processes
A great receivables partnership shouldn’t just recover funds—it should strengthen your entire workflow.
- Actionable Insights for Smarter Receivables. We analyze payment bottlenecks, documentation gaps, and credit practices to help you optimize billing and resolve recurring delays.
- Proactive, Transparent Collaboration. We assist clients in evaluating and reviewing their receivables, while recommending best practices.
- Direct Communication When You Need It. Work directly with real people who keep you informed, making it easy to identify issues early and keep cash flow steady.
Partner with the Experts
Experience, proven judgment, and what 100+ years of experience can accomplish.
- Decades of Proven Success with “The Tavelli Way.” Benefit from a refined collection methodology honed over decades of hands-on experience and industry leadership.
- Senior Leadership for Complex Commercial Accounts. High-value and intricate accounts receive direct attention from seasoned experts equipped for nuanced investigation and negotiation.
- Tailored Strategies for Every Situation. We customize our approach to the unique story behind each business, combining deep document review with smart, situational problem-solving.
- The Personal Commitment of a Family Business. Partner with a family-operated team genuinely invested in your long-term success and committed to building lasting business relationships.
Our Book Available Online
Overview:
- Collections isn’t about chasing money—it’s about preventing bad debt before it starts.
- The best businesses don’t just sell—they ensure they get paid.
- A clear, step-by-step system beats hope and luck every time.
- The ABCs of Collections – A simple, three-strike system that ensures overdue invoices get handled.
- How to Set Credit Policies That Work – Stop financing customers who don’t deserve it.
- Triggers & Early Warnings – Spot the signs of a risky customer before they become a problem.
- How to Get Paid Faster (Without Losing Customers) – Proven techniques to turn accounts receivable into actual revenue.


