High Risk, Low Risk
At Tavelli Co., our agency is performance driven and commission based. We get paid when our clients get paid, and we like it that way! By employing commission-based collection agencies, businesses can recover their outstanding funds more efficiently, mitigate financial risks, and focus on core operations. This is why we are a “high risk” and yet “low risk” agency. What do I mean by that?
We are a high-risk agency in the sense that we want to take on the financial cost of collecting. In this way, if we aren’t constantly moving forward then our company is losing money and slowly dying. It is no coincidence that if you visit our office, you will always find a sense of efficiency and urgency in the air. This also means that we are never embarrassed to talk with our clients. There is never that awkward time where we are charging a fee without proven results.
By structuring our fees around successful debt recovery, our agency bears the burden of upfront costs and ongoing expenses associated with the collection process. If we fail to recover funds, we do not receive payment, resulting in a direct cost for our business. This may be the reason that companies are frequently looking to on-board with us. There is very little financial risk involved for our clients. We value relationships that are symbiotic. We enjoy growing and building alongside trusted clients.
However, there is still a more pressing question looming that involves how we interact with clients to keep them up to date regarding regulations and laws.
When professional sports teams are recruiting young players, they like to know what their home lives are like. Teams will scrutinize social media, proctor in-person exams, and even talk with past coaches of players in order to figure out their character. At Tavelli Co., our strongest relationships tend to occur among clients that practice integrity and show consistent character. Ultimately, working with a company that possesses integrity engenders peace of mind, fosters long-term partnerships, and upholds the values that contribute to a positive business ecosystem. Tavelli Co. is a company that is always looking to prioritize legal and regulatory requirements while ensuring compliance and minimizing risks. We hope to attract clients that share these core values as well.
Our goal each day is to foster a work environment where there are no gray areas or issues of concern in our daily operations. This makes it easier for our employees to know they are working for an ethical company and easier for our clients to know they are minimizing liabilities. If you have ever worked for a company that operated in an ethical “gray zone”, then you know the weightiness hanging in the air associated with low standards. Income gained hastily and unethically isn’t income. It is money that is being stored up for someone else who will be more responsible with it. We do not consider fast money to be real money and we would rather build our company brick by brick, than try to cut corners and work in the gray areas.
Weekly, our team meets and goes over any potential concerns on the agenda regarding pressing issues. Daily, our management team is identifying and proactively chasing down areas of alarm. We run up the chain of command topics of concern and are well trained in spotting possible weaknesses regarding our personnel, procedures and issues related to newly assigned accounts.
We do this to address issues before they have a chance to manifest. Throughout the years, agencies that wait to hear from regulatory bodies about how they have broken the law are the reason why industries like ours are left with a black eye. Ultimately, there are no hurdles when your company is soaring high above the bar.
At Tavelli Co., we practice responsible, empathetic collection that is good for your business and good for your debtors. By structuring our compensation and systems in a way that is client-favored, you have peace of mind that your partnered collections agency is looking out for your best interests. Contact our agency today at (707) 509-5565.
Tavelli Co., Inc. has over 37 years of unparalleled experience in the debt collection and receivables management industry. Our mission is to achieve the right balance between getting clients paid and being empathetic to debtor circumstances, through implementing innovative practices, hiring experienced people, and improving business decisions through analytics. We provide peace of mind to all involved by collecting money with no complaints. Tavelli Co., Inc. takes the time to carefully listen to your customers and share their feedback with you through meaningful data and transparent communication, so you have access to the information you need to make quality decisions and improve your processes in the future. Contact us today and let the debt collection experts at Tavelli Co., Inc. help you set your business up for success.
IMPORTANT: Information provided by Tavelli Co., Inc., any employees of Tavelli Co., Inc., or its subsidiaries is not intended as legal advice and may not be used as legal advice. It is not intended to be a full and exhaustive explanation of the law in any area, nor should it be used to replace the advice of your own legal counsel.