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COVID-19 Operations Update


Dear Valued Clients and Business Partners,


We hope that you are staying safe and healthy during these challenging times. Here, at Tavelli Co., we firmly believe that our company is more than an accounts receivable firm or collection agency. We are a family owned and operated business and we consider you all to be members of our extended family. We want to assure you that we are here for you every step of the way.


Over the past weeks, Tavelli Co. continues to work with clients to resolve issues and answer questions. Communication is extremely important, which is why we are reaching out to your accounts that have been assigned to collection, in order to evaluate individual circumstances and ensure that payment arrangements are being managed with empathy and efficiency. This is a time when we need to be mindful of the needs of our clients, as well as the new circumstances facing companies and individuals that owe a debt, in order to achieve the best possible outcomes for everyone.


Based on our 37 years of experience, Tavelli Co. is well positioned to assist you with collecting debt, as well as establishing internal procedures to set you up for success moving forward. We are focused on the services and support that our clients know they can depend on us for, while also adapting to this shifting climate to promote specialized services that will help you get back on your feet in the better days ahead. In addition to our first-party and third-party collection platforms, we are available for individual consulting - Simply call the office at (707) 509-5565 to set up a phone appointment or Zoom video meeting with Robert. First 30 minutes are complimentary for existing clients.


Please do not hesitate to call on us - We hope to help you navigate these unprecedented times and we are here for you.

Best regards,

Robert Tavelli, Chief Executive Officer

Ian Tavelli, President



Tavelli Co., Inc. has over 37 years of unparalleled experience in the debt collection and receivables management industry. Our mission is to achieve the right balance between getting clients paid and being empathetic to debtor circumstances, through implementing innovative practices, hiring experienced people, and improving business decisions through analytics. We provide peace of mind to all involved by collecting money with no complaints. Tavelli Co., Inc. takes the time to carefully listen to your customers and share their feedback with you through meaningful data and transparent communication, so you have access to the information you need to make quality decisions and improve your processes in the future. Contact us today and let the debt collection experts at Tavelli Co., Inc. help you set your business up for success.

Address

Tavelli Co., Inc.

3700 Montgomery Drive
Santa Rosa, CA 95405

Contact

Office Hours: Monday-Friday 8-5 PST

Email: info@tavellico.com
Tel: (707) 509-5565

© 2020 by Tavelli Co., Inc.