Resources

It isn’t easy to earn high customer satisfaction scores in the receivables management industry. After all, customers are often under…

There's no doubt about it - Managing receivables can be a tough job, and at the end of the day,…

No one enjoys being reminded of outstanding financial obligations. Debt can be stressful to think about, particularly when you lack…

California is leading the way in consumer protection with new legislation that was signed into law on Sept. 5, 2018…

Medical bills are often some of the last items to get paid, but failure to pay doesn't always indicate unwillingness…

We all understand the frustration when patients cost your business time and money because they fail, or refuse, to pay…

Just what exactly is the problem with today’s customer contact centers? With so many software solutions designed to make customer…

Rapid revenue growth is a great feeling, but that is only part of the journey in a healthy organization. Growing…

Collecting money… no one wants to be the one to do it, but everyone wants it done. It is often…

Managing healthcare receivables can be tricky business. It involves a good amount of tact, understanding, and a trained diplomatic approach.…