Resources

We are all familiar with the definition of insanity: Doing the same thing over and over again, all while expecting…

The service you provide to your customers is the pinnacle of what differentiates your company from your competition. You earn…

When you are extending credit to customers, it is important to thoroughly review their applications for all three phases of…

The rising cost of out-of-pocket healthcare expenses leaves many patients in the position of watching their personal debt levels rise.…

Your customers appreciate flexible payment options, and it’s true that offering credit will likely increase sales. However, there is a…

A good receivables management firm does a lot more than just recover accounts: they’re an extension of your customer service,…

Entrepreneurs have a long list of tasks to accomplish in their first year, and every one of them is a…

It isn’t easy to earn high customer satisfaction scores in the receivables management industry. After all, customers are often under…

There's no doubt about it - Managing receivables can be a tough job, and at the end of the day,…

No one enjoys being reminded of outstanding financial obligations. Debt can be stressful to think about, particularly when you lack…

California is leading the way in consumer protection with new legislation that was signed into law on Sept. 5, 2018…

Medical bills are often some of the last items to get paid, but failure to pay doesn't always indicate unwillingness…

We all understand the frustration when patients cost your business time and money because they fail, or refuse, to pay…

Just what exactly is the problem with today’s customer contact centers? With so many software solutions designed to make customer…

Rapid revenue growth is a great feeling, but that is only part of the journey in a healthy organization. Growing…